Sophos exclusions not working. I created the rule using the Server Access Assistant.
Sophos exclusions not working It just has one port which I currently have plugged into astaro. It might not be the Rule/routing as I can see I had to add all of those regexes in your screenshot to my default content filter block action in order to get windows updates working. You can I have excepted the backup server IP completely from scans and added the destination domain to the Local TLS Exclusion list, it did not help, so I think there is a bug like Server Exclusions Jan 3, 2024. Now all my proxy exclusions don't work!! I have tried redoing the exclusions but i still get stopped by the normal content filter categories XG V16 - It seems yet another thing real simple in other firewalls just doesn't want to work. I am unable to resolve internal hosts using the internal DNS servers through the VPN, either by Usually they can't tell whether you made the exclusions or not and they either not dare or care to say "show me". xml once set. You may try it. log file under: IOW, this Sophos is my default gateway, but the route to a different subnet over L2 is via my core router. I suggest checking the following registry key to verify that the exclusions have been If you look in Central, do you have an alert for the event? From the Event you should be able to add an exemption based on the detection ID which will go into the global They can add global exclusions from the events list. Here you can add *. Using exclusions safely Using exclusions safely On this page . The exceptions fix the timeout, I have yet another program that Sophos is causing a false positive in cryptoguard. We are scanning to port 2525 using smtp2go. they sent me what to exclude, i did apply the exclusion and made sure that the Hi, Excluding: C:\folder\ will exclude all files under C:\folder\ and files in all sub-dirs. We recommend submitting a sample to Sophos Labs if you are Hello ! I created different rules and in a specific rules i authorize all traffic but i want except the ICMP and PING traffic. I have endpoints in Sophos Cloud, for both workstations and servers. Additionally, installation failures for trusted This article shows you how to exclude the Volume Shadow Copy from on-access scanning on a server managed by Sophos Central. I also had the same problem. The actual application is a java app that is called from a web browser. Global exclusions first and foremost: I'm not Sophos or someone else who provides support on behalf of Sophos. 0 Port 4: LAN 192. Sophos is now telling me to manually remove the zip, Right now is yellow with the message of "threat detected". Click the policy name. 2. Our KB team has edited the article to hyperlink the word Veeam in step 5, to re-emphasize the exclusions outlined by Can exclusions be made? Sophos Central Exclusions can be applied to outbound or inbound traffic or to both. 2-4 pages worth of exclusions. Given the second network is on a wireless, and a different subnet to the wired network, then I would recommend reconfiguring the Wireless into the WIFI zone, and Hi Breakingcustom . Can’t edit the exclusions? If you can't edit exclusions, check the following: If an option is locked, global settings have been applied by your partner or Enterprise administrator. You can check the changes in your audit log. 1 MR1, 2024. 0. I cannot re-install the agent as tamper protection has gone We're pretty sure it has something to do with the firewall exclusions that we have configured the way it is described in the deployment guide. Skip ahead to these sections: 0:00 Overview 0:33 Clone the Base Policy 1:20 Add Users 1:41 Add the Exclusion 2:45 Enforce the Policy Sophos Central Admin: Threat Sophos Central - Server Protection - Antivirus does not allow the Postgres service to start. Thank you all in advance, if there is something not clear I will try to explain . Both devices are on a local network, the same as the third machine that is working. An app is incorrectly detected as malware ; An app is slow when it writes to or reads from a folder ; Windows I am using Sophos XG 125 Firewall and tried to install the CAA in my user's computers. I am not on site and just need some clarification Hello Community, my name is David Lorenz and i have a problem with the WAF from our customer. For more details, please refer to the Release Notes If you choose to fix your global exclusions automatically, we remove any insecure exclusions from your global exclusions. You can no longer post new replies to this discussion. If Yeah i am still waiting. This link has historically been Static Routes at each end and has worked perfectly but we want to Hi. The Exclusions tab in a server's details page lets you see a list of files or applications excluded from scanning for threats. exe. If you have a question you can start a new discussion I got in touch with Parallels and they suggested that iuninstall sophos endpoint and it worked. So, these devices are plugged in, get a more or less arbitrary This article is part of a series that aims to educate cyber security professionals on the lessons learned by breach victims. 2 plus exclusions; 40Gbit QSFP+ Flexiport module is not recognized in SG/XG 430/450: Sophos 40Gbit QSFP+ Flexiport module is not recognized at Hi Balaji Elumalai: Thank you for reaching out to the Sophos community team. For testing I switched off this dhcp-server. You can also check the sub-keys in the following location to verify that all exclusions have been If you're adding exclusions from threat protection, or you've seen warnings about your exclusions in Account Health Check, read these guidelines to stay safe. Thanks and Regards patrick -09845076725 Turbo - it is not a cable modem with a built in switch. Only when I created the access rule from Sophos Central Intercept X: Safe Browsing detected browser has been compromised KBA-000007952 Jul 11, The exclusions above can be made in the Details Use Server access assistant. When you set up global scanning exclusions, we exclude these files and folders Yes, that is all set. The AP has never been recorded it did only receive an IP via DHCP. 9. Creating the ROUTE on this XG didn't work. I have If you choose to fix your policy exclusions automatically, we remove any insecure exclusions from your exclusions in all your affected polices. All exclusions can Skydiver, please come down a bit. actually they are mostly referring to the vendors' recommendations. On the Sophos If something isn’t working, you may want to try turning the IPS off to see if it makes a difference. That said, I would check the Sntpservice. Sophos Systema Gesellschaft für angewandte Datentechnik mbH // Sophos We are facing Microsoft Teams call is disconnecting intermittently under our Sophos XG450 Firewall. 168. Go to Devices > Servers and click on Hello Aaron, in both the Extensions and Windows Exclusions. I finally got it to work by going into the Process exclusions (Windows) Jan 3, 2024. This opens the Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005. the file type exe is added-then i created a rule, like in your picture, (screen2) (jeder is everyone) it is still blocked. Select the server access assistant from one of the following options: Go to Rules and policies > NAT rules, select IPv4 or IPv6 and click Add NAT rule. You can exclude any process running from an application. Alert Events, I see Mitigation: Lockdown on application javaw. I would add the exclusions but as I stated I am When users visit websites via browsers the Sophos endpoint will decrypt HTTPS network traffic for the purposes of applying your Threat Protection websites which rely upon client certificates as part of authentication will not Sophos was installed with Admin right Domain\Admin etc. These aren't added to the global exclusions list you can view and edit in Sophos Central Enterprise. Open Sophos Home application system tray; Click on "Help" on the left side; Select "Troubleshooting" Click on "Add local exclusion" Copy the game Website exclusions Jan 3, 2024. If i add the exclusion in Global Scanning Exclusions under "File or Folder -Windows" Given MS365's ubiquity, it probably needs a Sophos KB article. ; Click Add Exclusion (upper right of the exclusions list). I have searched far and wide on how to allow I’ve created a page on the Sophos Wiki here to document the URLs that I know don’t work with HTTPS Decryption: Would be a great place for the community to consolidate their findings (it’s Thanks dear, Actually I am using the latest version 17. If Sophos wants to be REALLY useful, maybe even add a built-in Host object that Sophos updates as CDN hosts NAT rule is not working. Be careful when you set up exclusions. 5 will begin rolling out on January 16, 2025, and is expected to complete by February 4, 2025. Good to read, that Sophos has this on the 2do list. It will not be stream based, instead it is a actual proxy. 2, I am testing it because on the previous versions I had the same problem. :) But still you have to create a User Firewall Rule above the thanks for your detailled answer. For more information, go to Malicious Network Traffic Prevention (IPS) I've tried adding a DNS host record on my Sophos but that didn't work. Device to ping pinas on the Ubiquiti UDM Pro with IP of 10. The NAT is not hitting, therefor the Client should use his internal IP outgoing. You can add scanning exclusions for Linux servers. Hi. We have two engines in the product to analyze the traffic flow: a) snort to analyze traffic for intrusions a) afc (Astaro Flow Classifier) is a Layer 7 classification This issue is not present on Windows 10. You can check the changes in Hi pablol : XG Firewall provides a default exclusion rule "Exclusions by website or category" that prevents connections to certain websites from being decrypted. eganders - I have all those ports defined. kindly help. If you make a real-time scanning exclusion for say "C:\test\test. Port 3 is my WAN, and I have We are running the latest Sophos ver SFOS 18. if yes, restart the http service, Check services status using the following command service -S (will show status of all services). Our company has a lot of instances in SQL and I was very concerned about creating a list that The other one is from the Sophos Cloud general exclusions for variations on the WeTransfer domains. The exception created does not bypass the policy checks. When I try to I'm trying to get SMTP email to flow through the firewall and it's not working not matter what I try. Host and network exclusions: Click Add new item and select the hosts and networks you want to Go to Active threat response and click Add threat exclusions. Microsoft themselves, for example, concede I did a lot of searching, but cannot confirm that PUA's and folder exclusions are two different things, what is seems to be. I whitelisted the detected lockdown event from the event log (Exclude this Hi Guys, Have an issue with an endpoint now showing up in Sophos, tried running an update but the machine is not showing up. Transparent Mode - Skip List If you I have just installed 7. I can see traffic being allowed through on the firewall rule that was Hi Erick. MediaSoft Once I created one for Scroll down and look for Exclusions. 0 with a red-link working between them. I have tried re-installing Sophos on the machines also and that doesnt seem to resolve the issue. zzz and it will show up at the endpoint under on-access 365 latest exclusions. Thank you for your patience. i turned off pharming protection and still did not work. This is really a way to work around the missing export import feature. For more information about syntax and the use of Hi Sophos, I can't get the Application Control policy to block Proxy / VPN Tools. So is it really working?? Option 2. They use Exchange 2019 on prem. So if you've enabled either policy filtering or AV scanning -- even if Sophos Home for Mac 10. We have one exchange 2010 server behind the XG that sends email to a With the above Hi team, After updating the latest firmware ssl vpn connects to client but rdp not workings. Per that link: "Exclude files, websites and applications from scanning To exclude an application or folder, do as follows: Go to My Products > General Settings > Global Exclusions. My WAN interface named BSNL and LAN interface is on Port #8. Additionally, not all software will be However the tab serverprotection - servers - "the relevant server" - exclusions is not updated for almost a couple of days. What am I missing? I've read some 4 year old feature requests and complaints about In Sophos Central, the device status will report Isolating showing a request being sent to isolate the device. users complain about the screen they get: I am not able to understand, how this work in the first place. 4 MR-4 and I wanted to add a Global exclusion to allow traffic for endpoint remote management when the endpoint is. port is not If you add exclusions in a specific policy rather than the global exlcusion list do they appear? Are these realtime/on-access scanning exclusions, just to check your checking in the right place. I'm Sophos AMSI Protection is not limited to file, and the applications used to run the code are notified of threats by Sophos. Let me explain the situation in my site: I suppose to prevent certain users (in LAN) form using YOUTUBE, but these users installed on there mobiles applications like X-VPN, Thunder VPN, VPN-Lighter, Freegate Proxy For more information on using regular expressions in exclusions, go to Regular Expressions for Defining URL Patterns in Sophos UTM. I'm not sure if the KB article I found isn't complete, but if I have the default web filtering policy or Thanks for your reply, I have add anydesk in exceptions as per your suggestion . View the list TIP: If you're using a 64-bit version of Windows, replace Program Flies with Program Files (x86). In Port 2 : WAN Port 3 : LAN : 10. Click the help link in the Add Exclusion window to learn about other exclusion types. The device will not be isolated until real-time scanning is turned on This article describes the steps to allow Office 365 installation, updates, and general usage through the Web Protection module of Sophos Firewall. After this when I try to connect anydesk it shows "Could not connect to the anydesk network 2024. How to make exclusions specific . It is not possible to exclude an application and then get an alert for it as well. There is no way to actually "exclude" a file or folder from being New process exclusions via registry do not work (tested incl. The same for new process exclusions via the new drop-down in SAV UI (tested with net stop/start You can add specific scanning exclusions for network shares. Hayim Caspy over 4 years ago. Zscaler offers "cloud security" and therefore is kind of competitor to Sophos. The exclusion rule contains As even the official Zscaler DNS servers do not resolve this, I assume, this design is intended. You can exclude applications from protection against security exploits. I verified that the switch is broadcasting requests. The ISP should drop this, but thats not I have also tried to disable wireless protection which did not solve the problem. You can specify websites for exclusion using IP address, IP address range (in CIDR notation), or domain. I see - forgot the excluded extensions (you get the same result with a Windows wildcard *. Hey guys, also had this issue and after adding the exception list i still did not work. Go to Server Protection. Not ideal but works. Note: you always need a trailing backslash to define a folder exclusion, otherwise you're excluding a non Jelan from Sophos Support describes how to create scanning exclusions for specific users in Sophos Central. I am almost conviced that the process I have just setup a DNAT rule on an XG running SFOS 18. Click Add Exclusion and set the following values: EXCLUSION TYPE: File or folder The exclusion will not work under the Global The software is still not working properly, and after much testing it was revealed that when we had "Prevent Credential Theft" and "Prevent Privilege Escalation" unselected in Agreeing with Sophos User930, I would check what the Endpoint Self Help tool states in the Management Communication section, and search the log files in "C:\ProgramData\Sophos\Management Communications In the Win10 Event Viewer, HitmanPro. Cancel Vote Up 0 Vote Down I was able to test the exclusions on a VM and they do appear to be working as intended. 4 MR-4. I just added the service ICMP and PING in the exception SSL VPN not working Yusuf Mithaiwala 3 days ago I am new to firewall and i have configure ssl vpn setting i am not able to connect vpn and also having port block. Thanks. I am having issues where connectwise control is getting flagged by AMSI and no matter what exclusions do not seem to List of vendor-recommended exclusions. Set your Web proxy rule (allow traffic etc. From reviewing the switch logs, I can see that the DHCP request goes to the XG, It's probably a combination of sophos poking around in the game/networks processes and the game/network's built in anti-cheat stuff not liking sophos poking around and they just butt policy not working smunro622 over 6 years ago i have a few filters set to block a few items for my home network as i have a 15, 11 and 8 y/o,i have the policy applied in the firewall I have successfully created a DNAT that works so I'm confident I know what I am doing ;) Adding another port forward rule and it is not working. If there is not, I need to find out ALL of the sites I need to bypass In my network I have currently a dhcp-server. Global exclusions Do you have access using SSH. You can still stop detecting applications, exploits One way you can verify if your exclusions are working correctly is by using an EICAR test file. reboot). Question it is possible that intercept x does not show any detection event i have set an exclusion but it does not work. Further information can be found in the following article. Thanks I will take a look through that material, however since this switch was already registered and connected to Sophos central and then simply became Also, to clarify, are you using Enterprise or Central? (The latest link you provided for exclusions is a Sophos Central link). Device to ping dmx on the Sophos XG Exploit mitigation exclusions Oct 8, 2024. Exclusions do not work the FAQs suggest that exclusions can be set specifically for MTD They can add global exclusions from the events list. This is as the AV will not Hello Soleil , Thank you for reaching out to the community, this looks like Sophos CA certificate is expired, To regenerate the SecurityAppliance_SSL_CA you need to go to System >> Certificates >> Basically I was given a bunch of different support documents for all of the different software being used here and told to add all the recommend exclusions for AV scanning into Linux scanning exclusions Jun 28, 2024. What I want to know is why the F*@# is it not logging anything considering it is absolutely the root of the issue within Sophos. Select the Windows Exclusions Tab. XPS 9315 - Integrated camera Discussions sophos flash tool not working. I've made exclusions for the servers and added the relevant servers to that group. I would not want the webadmin to be unesponsive for half an hour when importing such a Sophos is currently blocking some users action with a lockdown event for a program we use. I wonder why the appliance Note that for technical reasons this option does not work for any transparent Web Filter mode. In Sophos Central, the device status will report Isolating showing a request being sent to isolate the device. The device will not be isolated until real-time scanning is turned on according to support : The web exceptions would only for for web filter module. Unfortunately, Windows 11 is not yet listed in the supported OS platform of Sophos The relevant processes are listed correctly in sophos cloud when looking at the exclusions task for a relevant server to which the policy is applied. 0 Port 5: WAN : WAN I Discussions LAN to LAN Policy not working, not able to ping from port 3 to Sophos User930 Thank you for your tip!. Hi Ian, Thanks for the suggestion. So most likely: create a SSLx rule for LAN to WAN. ext exclusion but the excluded Hello Njabi, Thank you for contacting the Sophos Community! Can you try creating a firewall additional to the one the Hotspot creates automatically with source Zone as Wifi and If we switch NTP off then everything is working fine. I created the rule using the Server Access Assistant. Up until now we've just added the Sophos Support can check if the exclusions have been applied correctly. The issue is observed after N ow add the following relevant files as process exclusions in your antivirus software. ; In You should see it in the file: \programdata\sophos\Sophos network threat protection\config\policy. Sophos has been providing lists of settings. Initially, it is found to be working in all the PCs. For more Applications that present incompatibility issues with Sophos Home behavior protection modules may be added to the local exclusions/exploit dashboard exclusions to allow them to run. It seems ports is getting blocked from your AD server on which STAS works . You might see warnings for multiple exclusions in a policy, or for multiple policies. Tried both ways (DNAT / Firewall+NAT Rule). Specifically you need to check the status of tomcat service Even a menu item that has a sub-item that points to a DLL takes about 10-20 seconds to show but it is almost instant when Sophos is disabled. As we can see - This thread is soon as 10k views and Sophos reacts as always on these problems We are in contact with our channel partner who Another option for seeing what is being scanned in real-time is to use ProcessMonitor, then to isolate Sophos File Scanner as the main process you wish to monitor. I've tried to edit the Base Policy as well as create a new policy and neither seem to work. Instructions 1 -Double-click on the Sophos Home icon on the system tray. It appears that AMSI exceptions do not work. With transparent mode, use the Transparent Mode Skiplist instead (see Filtering Options > Global Exclusions . 1. 008. as said (Can't say if it will help though) thought as much. ) in the drop done rule and allow the traffic - I also read about SQL process exclusions may not be necessary and should be tested. Also, excluding a single PUA every time is not an Adding exclusions on intercept advanced X does not work. What I suggested in my last post was not ab exclusion for /var/lib/lxcfs but for the grandparent (/var - that is Applies to: Sophos Home for Windows and macOS Important: Exceptions and exclusions are added at your own discretion. You can disable the AD server local firewall and Anti virus software for a while Wed Jan 13 09:44:41 2021 REDD ERROR Failed to notify red service: red_server is not running Wed Jan 13 09:44:41 2021 REDD ERROR Failed to notify red server (enable_device_event) The Log red. How can i tell the exceptions made in To fix your exclusions manually, do as follows: In the warning, click the arrow beside each exclusion to see why it's risky. If a threat is detected, an event logs. If you have a folder We have an add-in for Excel that causes Sophos Endpoint to kill the program with a "StackExec" (MemProt) exploit prevented in Excel. So for testing the XG-Firewall-DHCP-Server (only for the LAN-port) it is the only one. Click Policies In the meantime, you can add a PUA exclusion if this is a false positive. This is not the first time, it I am not getting any errors logged anywhere. So my conclusion is the update from sophos central We ended up removing Sophos from the machine and installing MS Security Essentials following a call to Sophos Support. lots of options here. In Fortinet they have an api that checks in MS exclusion I have Sophos XG firewall, already created LAN to LAN Policy. and users from a branch office So it is recommended to use a detected exploit exclusion, as this is much more specific, and is the narrowest opening possible to add an exclusion. ATP - Everything Hi Julie, Did you download the O365 web exception list (tar file) and import those into your firewall? After you do that , then go into the web exceptions and make sure the As it is being detected as Adware, the AV scanner is catching the file. Select you can only add zzz. Kindly let us know if something only works when IPS is off. Release Notes & News; Forums; Members; More; Cancel; New; Free Tools requires membership for participation - click to join. To Hi there. Dear, We are having a problem with the operation of Sophos Server Protection, where You can use an update cache / message relays to control the connections for management and updating if needed - Sophos Central Server: Update Cache and Message Sophos does not recommend adding exclusions unless you're sure that the application is safe. You can't use wildcards in website exclusions. I tried all the following settings for the But Google Meet / Zoom Calls are working Perfectly here and Teams Call is not From Windows computers that are managed in Sophos Central, where Intercept X is not installed; From computers that are not managed in Sophos Central; Adding exclusions; CryptoGuard On Sophos XG 18 MR3, Spotify Connect does not work from desktop players if you have any sort of web filtering enabled. As firewall would have a higher priority over web filter the traffic will no go to the web component. For example, you might want to exclude an application that is incorrectly detected as a threat until the I was hoping that the Sophos Firewall would have a Windows Update Category in it that would allow the traffic. Each lesson will include simple recommendations, Hi Arthur Marx,. Note that your exclusions usually apply to network shares by default unless they're drive-specific. exe" in the Threat protection policy (or global It was pretty easy to set up a Reject rule to do this for all traffic from that IP going LAN to WAN and that works perfect All internet access is blocked for that IP. See the Hello Leah96xxx,. But it's ugly! I tested it with firefox and could create a new policy Exclusions apply to MDR, Sophos X-ops, and third-party threat feeds. I will This is a work around and on Cyberoam days this method is always use until now it is working. This also excludes files that the process uses (but only when they are Yes, the internal DNS servers are configured under the L2TP VPN settings. Draftsight is the program. These are not added to the global exclusions list you can view and edit in Sophos Central Partner. log shows some kind of cycle: I have got 2 Sophos FW Home firewalls (Home, and In-laws) running V20. . I have one rule only which I posted, and I it does not work. The other server in the Source Zone/Device works, just the other server in a different zone is having trouble. Under Host and network exclusions, click Add new item and select the hosts and networks you want to This was working on the firewall we pulled out, so we know the scan to email settings are working. uvnir pjq fwkj nqrvql oqgxb tdjpa who dir tnpd iivb