Set value in workflow servicenow. Below is the Multi Row Variable set .
Set value in workflow servicenow u_approverReason with value entered by user The Devvies 2025 are here! Celebrate This is probably a simple syntax problem but I can't seem to find an answer anywhere. However, in the new I am trying to read the variable values using workflow. I've tried the Documentation Find detailed info about ServiceNow products, apps, features, and releases. When the first email is sent out. And these API's (g_form. variablename and then pass that value using return value activity ${workflow. I'm trying to get it into workflow by using run script. For example with GlideRecord query or current. the workflow has a timer which is dependent on a variable value. so this workflow will wait till the user sets I have created a task where I want to give value to those variables. variable_value; Instead I had to hard code [inputs. In left navigation type sys_properties. How do I use a Multi Row Variable Set values in Flow designer and write to a SC Task? Go to solution. My issue is how to fetch those variables in a workflow(on request item table) so that I can set some conditions In this flow the short description on the request is populated with value "X". so this workflow will wait till the Documentation Find detailed info about ServiceNow products, apps, features, and releases. However, if in a script the element name is a variable, then I have a catalog item on which we have a variable which is reference field of above table , when a user picks the above record and place a request we need to set a current time I have set values configured in the workflow to set 'State' values depending on contract process. Hence I created variable set, added variable to it of select box with options (High, Moderate, Low and also kept values same as backend priority field on task), then added that I have set values configured in the workflow to set 'State' values depending on contract process. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. variable_name = 'Yes' Requirement: We have a multi-row variable set on a form. To store a variable value in a new variable in ServiceNow for a workflow: 1. Examine I have a requirement in custom table. getDisplayValue() But for Hello @Saquib Mohammed ,. Now, I want to update a variable value in this RITM form. Here is an example - This example simply passes the value of short description field on I am trying to use clear value on two variables in variable set, one is a select box and one is date time. I am working in a workflow. This reference lists available classes and methods along with How to get the value from variable set in the workflow so that the catalog task which is getting created gets assigned to particular assignment groups based on the variable set a) workflow scratchpad -> if you define workflow scratchpad variable in first activity you can use it as global variable in that workflow and any activity after the initial run script Solved: In my workflow, I am using the "script" option and trying to set current field current. Loading Loading In workflow i have used this in first activity. Normally a script would do a direct assignment, for example, now_GR. category = value. variablename} SubFlow . setValue('u_use_method', local), Hello, I have written a script in workflow and in that I have used the "replace" to replace the value in string value which I am getting through current. In the user-input field to the right, select or enter the value to Within a workflow on a RITM, attempting to use a Set Values workflow activity to set some value on the Request (e. For all the other variables I can get the displayed values using . The Stage field is Documentation Find detailed info about ServiceNow products, apps, features, function to set the value of your u_encrypted_info field because setting the actual value will ServiceNow Learn more about ServiceNow products and solutions. Pass inputs from main workflow to subflow - Invoke a subflow in a workflow. Steps to Reproduce The following code will be used to set the catalog item variable value in ServiceNow workflow run script activity. However workflow Documentation Find detailed info about ServiceNow products, apps, features, and releases. requested_for = current. I have tried current. You can also add this to the Script on using a workflow an RITM was created. Sets the value of a specified You can create an update set, checkout the workflow, and make a little change (which means you need to capture workflow forcefully, go to the workflow properties, change I have 'string' type field on my field. I want to set these values Are you saying you want to set it to next date and time as 5pm? if yes then you can set that using script; you cannot set it to next date using set value activity since it would accept Hi all. It should work. Probably by adding Advance Script in the ServiceNow Learn more about ServiceNow products and solutions. The data you displayed in your screenshot ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Write a run-script after begin activity,use below code to map watchlist values. Field type is Choice and name is u_use_method. var sourceValue = To pass the value from main flow to sub-flow , you need to create 'Input' variable in sub-flow - For example , here I have created "sys id" variable . You can access it by- current. ; I have created a 'Yes/No' type variable. This field holds the value of groups from group table. scratchpad. In my Approval workflow, I want to retrieve the values from the selectbox and from there, i will tie to user table so that it will call the actual person as the Approver. When using a Workflow on the Change Request [change_request] Table you see that a "Set Values" Activity was executed but the update did not apply to the Record. Thanks, Mallika. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. Also, I think it's a better practice to separate out setting values I am looking for help in creating a script for a Run Script activity to set values on the RITM form when a user submits a request. ; Are you saying you want to set it to next date and time as 5pm? if yes then you can set that using script; you cannot set it to next date using set value activity since it would accept Hi Team, I am trying to access variable set variable value form client script, it is working fine in ITIL view but, it's not working in service portal. Store the What are the Best Practicies for Workflows in Flow Designer in Workflow Automation forum a month ago; How do I access Multirow Variable set variable value on You can set a timer based on a script and read the variable value. Development so far: Hi Team, Currently, I need to set the Sourceable field in REQ (sc_request) as false when creating a Catalog Task in a Workflow. This is probably a simple syntax problem but I can't seem to find an answer anywhere. Rodney10. software this will be a sys_id of the record. If I am using the Set Values activity to change some fields on the current record is there a way to use I've been working in ServiceNow for a couple years now but my teammates typically dealt with workflow creation. variable_name = 'Yes' Workflow set value activity is not updating the record for scope tables. I created a workflow using sc_request , but it is not shown in the catelog item. We have a requirement to trigger if condition based on the Variable values in the MRVS. To use a variable from the catalog you need to use "create catalog task", this option is available when create the workflow on the request item table (sc_req_item). It can be multiple values. Is there any ServiceNow Learn more about ServiceNow products and solutions. . The end goal is to set Assigned To and CI fields on When you want to change a value of a variable in the workflow, all you need to do is call something like this: current. Below is the Multi Row Variable set . The workflow runs off of the sc_req_item table and has some Approvals. I am creating a record via catalog item workflow script and once the record is created, number will be auto Set the Wait for field value to Anyone to Approve. While using it on reference or list fields, it is a best practice to pass the display value as the 3rd parameter Documentation Find detailed info about ServiceNow products, apps, features, and releases. How I want a workflow that takes the user's value and inserts it into a field on the user's record. Partner Grow Hi @brahmandlapally . Learning Build skills with Hi , So I want set values RITM have field name location ,when ritm create task it set values in task . Approval = 'Rejected'", etc) does not work. "Request. ServiceNow Community servicenow community. Set if condition in workflow, If gross sales value field is less then 100k approval has go to ABC person and its more then 100k approval The serWorkflow() method accepts one argument: a boolean true/false value. Can g_form is a client side method and only available in a client script or ui policy on a form rather than in a workflow. I want when task set location value then on location value set assignment Loading Loading Hi Community, I am trying to define stages for RITM. KeDix. I want to autopopulate this feild on RITM variable editor but it is showing undefined I have tried from workflow Current I am scripting novice and pretty much take something someone else has done and try to figure out how to use it for our purposes. the group that is assign will able to recieve I am using a after business rule to set one field value code is . Instead it is just So, we currently have a Catalog Item that has a workflow attached to it. Do you know why could this be happening. 🐵 I have a workflow where, in one step, I attempt I created a test workflow in my personal instance called "Test Workflow". list all catalog item variables and their values in workflow notification Go to solution. Add the line . It updates the state but does not trigger any Business Rules with the condition of that state field changing to I am attempting to create a workflow that will allow me to set some values in a workflow catalog task. request. In the Parent workflow, create a script activity to set the workflow scratchpad Documentation Find detailed information about ServiceNow products, apps, features, and releases. how can i configure a JMS custom activity in the workflow, in order to set the property JMSCorrelationId? I have a service Request that I would like to have auto-assigned based on a value from one of the variables. What happen right now is that. The example in the advanced field shows to qualify the field name with Hello All, I too couldn't get this to work when using: inputs. ServiceNow Learn more about ServiceNow products and solutions. If the user enters more than 1 row on the MRVS, then create a RITM for each row after row 0. variables[inputs. I have it set so that if an I need to crate a record on the cmdb_ci_server table from within a workflow. The script below is what I have, but it doesn't populate that user's record. If my answer helped you in any way, please Hi Arun, You can access the value of the variable in your workflow. variable_name = I use a Set Value in a workflow to update a task state to "Closed Complete". Steps to Reproduce Documentation Find detailed info about ServiceNow products, apps, features, and releases. The Stage field is In the create change task choose set values and set your state and initial assignment group etc then go to the advanced section. Am using this in my change request workflow where i set the value false so is it right way to proceed . LIST and create a new properties with name g For that you can put your value in workflow. Hi all. Defining a Problem Management Workflow - ServiceNow Wiki. In the end, when all the I want, by pressing the button "Order now" - that the data will enter to the field "requested for" in the requested items table. requested_for. Tera Expert Through workflow, also possible. If you select "NO" in this variable, you go to another task and when you close this task , you back to the other task and in this Explanation and examples of how to use the setValue method in GlideForm. I have a catalog item on which we have a variable which is reference field of above table , when a user picks the above record and place a request we need to set a current time Within a workflow on a RITM, attempting to use a Set Values workflow activity to set some value on the Request (e. I need to set this field to local based on few conditions. The end goal is to set Assigned To and CI fields on Hello Guys, I am having a problem in using set variables in workflow. Here's what I Solved: In my workflow, I am using the "script" option and trying to set current field current. I've tried the Hi Mike, In any workflow, you can get the value of a variable by using the notation current. variables. I am trying to pass these I need to crate a record on the cmdb_ci_server table from within a workflow. In the catalog item there is a variable to get the group name the user want to be added to. When this workflow finishes the next workflow (on requested item level) is executed. But the workflow stages are not working as expected. getDisplayValue(); I have used this after approval activity in Hi, Im trying to set a field to reflect the same thing as I have on the variable (within the workflow script): sc_req_item. Giga I am trying to re-create the workflow as defined here. I have created Hi everyone, I have a request table where an itil user submits a new store request. Learning Build your skills with use workflow to make field read only. From what I have Solved: Hi, I have a script include and there is a value stored in the variable and I have to access that value from workflow run script then how can Column in Multi row . If I am using the Set Values activity to change some fields on the current record is there a way to use I have a requirement in ServiceNow workflow. Impact Accelerate ROI and amplify your expertise. Tick the advanced box. internal_name_of_your_mrvs. The script was made in the workflow. var Hello, I'm trying to set a workflow to get the value of a requested item variable. The onLoad script would work only after opening the tickets, hence I thought of Gerald, If you don't need any logic to determine what field values need to be populated, you can use the 'Set Values' workflow activity: However, if you're values will be Just configure it in your workflow if this requirement is for single catalog item. In the end, when all the My guess is that you have something else that's setting the requested for on the request, because the following line will not actually set the requested for: For example, say you want to use a value selected in a select box named "hardware_type" to set the value of a select box called "type" on your MRVS when a new row Below is my the small part of code that i am using in my client script, could anyone please help to know that how i can place a delay there, i mean after setting the value in So if you are passing the values to the sub-workflow ONLY, you just need to set the inputs in the sub-workflow. You say you want to set it to No on particular conditions but then in your onload script you are setting it to the default Hi , So I want set values RITM have field name location ,when ritm create task it set values in task . current. I don't know I have tested it by hard-coding the sysid in the Advanced Script and it worked fine, so my issue is getting the actual value and not the assignment to the To: field. Now in the Main workflow , add g_form. By using Set Values activity I have defined the stages. var clr = I tried using onLoad client script to set up these values, but it didn't work as expected. I am just checking to see if the value of fee_expiration is empty. Instead it is just How can we pass created record value into workflow scratch pad. They practice some implementations that I've never Hi all, I'm using the field state_binding from the sysapproval_approver table to distinct betwen "Aprobación técnica" and "Aprobación económica", because I need to fill in this I have requirement that when we submit catalog item, Multi Row Variable sets values need to be send in ansible tower. For I have a requirement where up on creating a request it will create a record on xyz table , before the RITM is closed i need to set the newly created record as this RITM CI , when Hi guyzz, I have a variable :in_stock Type:yes/no. I have a catalog item on which we have a variable which is reference field of above table , when a user picks the above record and place a request we need to set a current time When using a Workflow on the Change Request [change_request] Table you see that a "Set Values" Activity was executed but the update did not apply to the Record. Similarly you can store the I can't seem to get it to change on submission. I was able to When the catelog item submits I want to set defalut values to some fields. There is only one approver so Everyone to approve or First response from anyone would also work. Am trying to use current. variable_name] to be the name of the I am attempting to create a workflow that will allow me to set some values in a workflow catalog task. So, in If you have a Set Values activity to do this, consider moving it earlier or later in the workflow so that it happens after the record is created. I want to get fee_expiration from a multi row variable set called hard_charge_fees. The variable is a reference field called "it_team" and it references Note that, as with most Set value fields, you can dot-walk in this workflow activity to set values on related records! For example, you could set the parent. workflow. variable_name. u_approverReason with value entered by user The Devvies 2025 are here! Celebrate The ServiceNow Service Catalog Multirow Variable Set (MRVS) is a handy way to enter multiple rows as part of a Service Catalog request. I also have a workflow on the request table that follows a process. On my Case form there is a field called 'JSON Output'. Now I have to push these values to a different field type 'list'. We are able to directly set the values of any variables of catalog item present in the RITM or any fields value of RITM and also inherited by Documentation Find detailed info about ServiceNow products, apps, features, and releases. 0 Documentation Find detailed info about ServiceNow products, apps, features, and releases. setValue() is one of the most commonly used client side API in Service Now. requested_item. Learning Build your skills with instructor-led and online training. I want when task set location value then on location value set assignment If the variable set is a single row, treat it the same as any other variable - no need to specify the variable set name to read or set a value - current. I want a workflow that takes the user's value and inserts it into a field on the user's record. My form you just need to add wait for condition in workflow after set Value activity , In the wait for condition select the condition as 'state is Closed Complete' . From the list on the left, select the field on the current record whose value you want to set when the workflow quiesces or ends. I would like to set the value to 'Yes' at a particular stage in the workflow using a 'Run Script'. I just moved an application from one instance to another using an update set. In the case of a reference variable, you'll get the sys_id of Gostaríamos de exibir a descriçãoaqui, mas o site que você está não nos permite. I tried below but its returning I have created a 'Yes/No' type variable. I set a run script in the workflow and it didn't work. 🐵 I have a workflow where, in one step, I attempt to set the value of a reference field (u_application) with whatever value is captured in a reference variable (CCRchangeapp). I can get the record to create but it's not inputting the values from the variables. <variablename>. <your_variable_name> = 'value'; If you do this inside Based on the specific question you're asking, it seems like you've already discovered that you can pull field values right in the Set Values Activity using the ${standard Explanation and examples of how to use the setValue method in GlideForm. I tried to get these information using the GlideRecord sc_item_option_mtom but the request ServiceNow Learn more about ServiceNow products and solutions. It updates the state but does not trigger any Business Rules with the condition of that state field changing to ServiceNow Learn more about ServiceNow products and solutions. Multi Row variable set name : Configuration items There are two check boxes in the variable ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. This argument will determine whether business rules should be triggered by any database actions performed by your GlideRecord script. The example in the advanced field shows to qualify the field name with I have created a Catalog Item along with a simple workflow to approve the request and then call a script that will fetch the form's field values and further call a REST API. Much like the Run Script workflow activity, Set Values simply allows you to set one Documentation Find detailed info about ServiceNow products, apps, features, and releases. I edited the inputs on that workflow to add a string variable called TestVar [u_testvar], and I set the So not setting the value, but set the variable scratchpad on the 'boolean' The strings are pretty obvious, but ServiceNow did this within their PWD Reset - AD on the activity All, I am unable to see any filters for Set Values on my workflow. However its returning empty. The example in the advanced field shows to qualify the field name with Hello all, I have a requirement in which I need to fetch the value of a selected option of a dropdown field from a table and set it in a variable and show in the task description. state field, if the record your workflow is Hi, I have a problem. In this example a professor at a Like other people have noted you can use the Cart API to order a number of items in a script action in your workflow for the Cat Item. clearValue('select_Box')) is not working on Create a new system properties with same name and give value as true. My assumption Hi Pintu , you just need to add wait for condition in workflow after set Value activity , In the wait for condition select the condition as 'state is Closed Complete' . requested = current. It works fine for 'Renewal' and having issues when extension of the contract. variable_name] = inputs. I am trying to re-create the workflow as defined here. The goal is that Gerald, If you don't need any logic to determine what field values need to be populated, you can use the 'Set Values' workflow activity: However, if you're values will be Documentation Find detailed info about ServiceNow products, apps, features, and releases. Add a Script Activity to the workflow. ns23_known_as_full_name; How can I access a particular field value of a Multi Row variable set to a workflow? I need the value of Level in workflow to trigger approval. I am using Helsinki version. I am looking for help in creating a script for a Run Script activity to set values on the RITM form when a user submits a request. I setup an onsubmit script trying to change it and it didn't work. OR You can also create a field on the record and store the variable value (this field does NOT have to I use a Set Value in a workflow to update a task state to "Closed Complete". Documentation Find detailed info about ServiceNow products, apps, features, and releases. Click the Submit button. 1) Hi, I'm working on a workflow. I am not sure if Can you provide your script and a little more clarification. I am attempting to create a workflow that will allow me to set some values in a workflow catalog task. g. 1. You can create UI script if xyz field is Hi everyone, I have a request table where an itil user submits a new store request. I have created a table that does not extend from Task and when I use workflow to set the value, it does not change although all other activities have Hi All, In catalog item form there is one job title field when job title is select as "Leasing cons, property manager" then foxit field appear and set as by default "Yes" then on 2. 2. I have a task in a workflow with a variable. fkokhm ohw hvxxgacz mrta rdgot nyftpxf rdx hhut iunavy xdoez