Cdr reports not working freepbx. Hello I have a freepbx 13 installation to a client.

Cdr reports not working freepbx I installed the system updated (yum update). All trunks are routed to a ring group with 10 extensions. FreePBX Community Forums Play button - not working. Hi, I am trying to fetch CDR Reports from APIs. Applications / Modules. andersonhaulage (Serge Adam) November 9, 2015, 4:05pm 1. 10 Distro install that i have upgraded to 2. They show in the GUI, but don’t work. After running the command “module show like mysql” to see if the module was loaded nothing showed at all. All is working fine with the exception of CDR reports. org and post the last eight hex characters of the link. x distro to FreePBX distro 5. I’m running AsteriskNow 1. So I installed new CDR Reports Pro module on FreePBX distro 15 and acquired trial license for it. 8 and asterisk 1. Though, I find them also quite confusing. I can restore the VM to FreePBX 13 but I wanted to figure out why this might have failed and see if I can just stay with 14 since otherwise the upgrade went okay. 0 x64 2. Any ideas? I’ve got a new FreePBX 13 system installed and configured with Twilio SIP trunks. Can anyone 2. It shows the CID of the caller and the extension that accepted the call, but assuming that they dialed the DID for that extension would be incorrect some times. 0rc1. toborgps (Preston Toborg) October 15, 2021, 7:44pm 1. you should enter the caller id/number without angle brackets as it shows in cdr reports. Call Detail Record (CDR) settings. 3. 10 to 10. what Freepbx version are you using? what asterisk version are you using? are you using CEL/CDR? it seems that the incoming calls are going to a ringroup 600 is that correct? if so every phone in this ringgroup would write a cdr entry into the database. csv file its also empty i can see all calls in “calls event logging” but CDR shows no results also when i run “module show like cdr” it shows something like this CLI Command Module Description Use Count Status Support Level app_cdr. But i have not upgraded or changed any configurations . In the CDR reports, I’d really like to be able to see who was being I did not notice any issues while installing FreePBX v. It worked the first time I tested it but on the second one while you can see that the database is being updated the CDR report cant seem to access it. 4. so, and can successfully see call logs in the Reports Hai All, I have installed and using Freepbx 13 with asterisk 13. We need to see call duration per agent on the phone system. freepbx. as for cdr. I want to have a Query that looks like as the overview in the CDR Reports on the webinteface: Ok - Fully updated box - 6. 8 on asterisk 1. If i check directly in I have freebpx setup on a server, however when we try to pull unanswered reports in CDR Report GUI it shows answered calls as NO ANSWER but when I play the recording I I have installed freePBX 2. 40 Version Summary Asterisk 1. 6. Please Help 🙂 I installed Freepbx Distro as virtual machine by Hyper V but I had couple of problems with windows server , so I switched to Citrix and I moved the VM to citrix and every thing is working fine but the CDR reporting is not collecting new data when I do search it only give me report to last day before moving the machine. Hi All, I’ve searched the forums and found several reports of similar issues, but haven’t found a fix that works yet. Option 3 to have it readback CID just replays the message instead of giving us the CID. The CDR table was created during the install. Can someone have an idea how to achieve that? Hello, We have an outbound route set up for our emergency trunks. 15 FreePBX 2. When I click the play button I hear nothing. The module presents reports in a graphical view, offers predefined report types, allows customizable report periods, and provides detailed call information. freepbx. 2 up and running (on debian) but can't access the CDR. We are not able to download the call recordings. After the updates and reload my cdr reports no longer show caller id information other then the numbers dialed both outside and inside. Hi - for some reason calls CDR Reports not working AGAIN! You have corrupt tables in your database. First - It’s not a FreePBX question. so”. 1: 70: September 25, 2024 How to create an API in postman. Is there an issue/bug with the software? Or is it something I need to tweek in order to get it made a new install of asterisk but the CDR isn't working. conf i have this, I do not see anything wrong with it: [asteriskcdrdb] connection=asteriskcdrdb loguniqueid=yes table=cdr alias start => calldate – FreePBX Community Forums CDR selection not working. 5 . CDR Reports must report only this extensions (with the ability play records). But if a call answered by an extension, CDR shows the others extensions to missed the call. In this article we will describe the needed settings to make recordings availabe with FreePBX version 12 and up. They are running the same versions of Asterisk, FreePBX, and CentOS, all from the FreePBX distro. We can see in the CDR Reports that the destination is the extension of the RingAll Group we are not able to listen to audio recording via GUI (CDR). You can start your troubleshooting at the Asterisk command line with “odbc show all” and you should see a connection for The CDR Reports in FreePBX are simply not getting displayed pressing the “Search” button does not bring anything. I’m currently working on a report. Good afternoon all, My FreePBX system is no longer updating with CDRs. I have found no CDR errors in my full file. cdr. 04 I have enabled “CDR Logging” in the Advanced settings, rebooted, and “cdr show status” shows: cdr show status Call Detail Record (CDR) settings Logging: Enabled Mode: Simple Log calls by default: Yes Log unanswered calls: No Log The built-in CDR reports are indeed quite helpful. I have attempted several variations of config, and nothing is working HOWEVER, I Hi All, My friend removed a hard drive we used to house the call recordings on, he set the config apparently back to use the local drive. Hi @dicko,. On another FreePBX instance, I I want to download CDR report for every Monday from 11:00 am to 11:00 am for CallerID “911” in the form of CSV or any other readable format and send email with attachment. There are other fields now like CallerID Number and CallerID Name, but those fields do not give a result when I enter for example extension 201 or SIP/201. 3 For some reason the reports section is not working. 7. However when I make the change, it only displays the year I have a 2. user=freepbx userfield=1;port We needed some CDR logging ASAP and our AsteriskNOW* server did not have modules for MySQL CDR logging. Is there any way to mark the calls answered by an extension for the others too? Is there any I have setup voicemail within FPBX14 and set voicemail to record in advanced settings within the extension. conf is empty. 7 running on CentOS. 9 to 2. Individually, the trunks work perfectly fine. What could be the reason. Everything else works peachy, no warning no errors in the interface nor elsewhere that I have noticed It seems some php / mysql error, but I am not great in that regard. I started doing general searching on Google and found that the passwords in the etc/fre Good Afternoon Colleagues I hope you are doing well . 5. After two days with all recording enabled, we have recordings in /var/spool/asterisk/monitor however they do not show up linked in the FreePBX GUI (CDR) nor UCP. 0, but never became part of FreePBX. I do see this in the console if it helps. I was thinking that the details/records/ of the calls will be in the “CDR reports” section, but after a general search, no calls are in the reports, did i miss something? Hope, someone know something about my Good afternoon all, My FreePBX system is no longer updating with CDRs. Nothing seems to work. mysqlcheck --repair - I’m using trixbox FreePBX 2. However I am not make any inbound calls to the FreePBX system. How would I go about installing the module with the FreePBX Distro? Thanks in I had ODBC working with asterisk to write to my CDR then recently needed to check my CDR to realise nothing had been written for about 6 months. the first is an icon to play the recording and the other is an icon to enable me to download the Hello, good afternoon everyone. 65-32; I just upgraded module CDR Reports to 13. el6. But suddenly one day my freepbx reports stopped to work and there was no data being inserted in to the mysql db and i cant take the reports for the calls made. 5 any configuration need to do this pls help Ali I’m using freepbx 2. What controls CDR reports and Call Event Logging times?? This is evidenced when I use the freepbx ‘reports’ tab and select Jan - July, only the days from installation up until 25th January exist. But if I view the “cdr-csv/Master. These are steps to find where is the problem: if the MySQL row When I go to the CDR Report page & search for the last week, I don’t see any data after the update. Everything that I fill I recently updated 3 of my pbx servers using module admin, and included in those updates were cdr, and ucp. so without more information its now Hey all, I updated my FreePBX 14 box last night. FreePBX 15. It is likely that some trixbox users have installed this patch, so now see a playback link in their CDR reports. I used it in the past, but changed machine and after restore changed version from 13 to 14. loripino21 (Loripino21) January 17, 2025, 12:48pm 1. Since doing so, recorded calls will not display when logging in as admin under the user panel. Both 400 and 500 extensions have follow-me I was working with trying to set up a ring group yesterday and when I went to check what was failing using the Asterisk Log Files screen I noticed that during the process CEL stopped running. I’ve installed asterisk-addons via yum. @mihio already created the cdr_manager. but then tried to re-install everything except FREEPBX trying to get it to work. I can generate CDR reports and see all the View attachment 66 View attachment 65 View attachment 66 When I try to run a CDR report using the CDR report menu item, the following is displayed: View attachment 65 There have been hundreds of calls generated during this period but they are not showing in CDR. It took some time from us to get it working. General Help. 1. Excluding the CDR. It always displays 0:00, and the PLAY button will not work. Are you indeed running If i check directly in mysql i can see cdr of all calls and also i can see cdr's from elastix interface. However, when I run a CDR report from the Reports Menu, they come up empty. Development. Satish Ojha Everything seems to be working fine except for the call detail reports. How to enable CDR on AsteriskNOW and FreePBX Installing the following yum packages: yum install asterisk-odbc Modify the config files: Setup your config files like the following. As a dummy - HOW can I fix FreePBX Community Forums Blank cdr; cel is fine. Distro Discussion & Help. At best it’s an Asterisk issue. 0 I've been through the steps here: http://www. system (system) Closed I am using FreePBX 2. This started a while ago, but I don’t know when so I don’t have an event which kicked off the problem. 0rc3, I added a pin set (with 12 pins) on a outbound route. When I search on the web/forums, I always see that mysql addon module is required. The problem is that the system is not recording the call logs. 4 and it was working fine. but after getting the password from the file /etc/freepbx. I can't uninstall the module the system says as there are modules that rely on it. t. If you have changed your database usernames/passwords from the default install you might need to make adjustments below. HI, Does anyone know of a basic add in or third party tool to allow for simple interpretation of CDR data. FreePBX Community Forums Calls are not getting recorded in cdr report. braden (Braden) March 1, 2017, 9:52pm 1. I don’t know exactly where to start. x86_64 asterisk-addons-11. configuration, freepbx, cdr, odbc. Previously we have an E1 line that is connected to FreePBX and various trunk links that are working fine for long time, but recently we have deployed new SIP line from our service provider, they have told us to directly connect a computer to the new GPON Modem that the provider deployed and configure MicroSIP Softphone software by the following My timezone is set correctly in FreePBX (EST) My time shows correctly in Asterisk Log Files but the times are incorrect in CDR reports Off my 3 hours In Settings>Advanced Settings PHP Timezone is also set correctly. Asternic CDR Reports can be configured to listen/download to recordings if they are stored in the CDR tables already. lgaetz (Lorne Gaetz) November 10, 2015, 5:16pm 4. FreePBX Community Forums CDR report not working. conf, with the password from freepbx. According to the documentation found at Moment. Hello I have a freepbx 13 installation to a client. The client needs the CDR reports to check which calls answered or not. 17. If you still have trouble, post a screenshot of your Inbound Routes page, paste the Asterisk log for an improperly routed call at pastebin. everything that i set up is working just fine so far (by the way i am completely new to this) what is not working for me is CDR reports and call recording, can someone help and point me in the right direction, i enabled recording in extensions PLEASE HELP bytw i am Hello everyone, I know I am not the only one who have encountered this problem but I don't know how to resolve it. Their current setup is that the main Incoming Route rings all extensions, then an agent answers from the RingAll group. 3-1707-3. I am able to make outbound calls without any problems. 1 I have tried getting the CDR report to work but I can't seems to do the trick. 7? Thanks in advance for all your help. I am running CDR 15. A simplified version of the But in CDR reports showed -1 hour from America/Phoenix timezone. [root@freepbx ~] CDR and various other parts of FreePBX 14 generate the time based on what you have set in Advanced Settings and User Manager settings. . Greetings everyone! I just started working for a company that uses FreePBX for their phone system. When looking at the overall list of calls I’ll see the same call listed multiple times - all entries having the same SystemID. And also sorry for my English 😉 A couple days ago we upgraded our from AsteriskNow 3. Via “User Management” i get extension user and give him right to access FreePBX admin, also change timezone to Phoenix for him run: fwconsole r service Hi Freepbx, I noticed that in CDR reports, the Src Channel and Source field are gone. But if I view the "cdr-csv/Master. 2 and also can no longer listen to call recording in the CDR report. I belie Hi! There are multiple logs, most of them under /var/log/asterisk That said, if you look at the comments section of the page you posted you will see that Andrew says that to get CDR working you must setup ODBC and it’s not covered by that tutorial Hi All I have a FREPBX Distro server that CDR Reports have stopped logging I have reports from 2021 but none since then. After a couple days I was informed that CDR reports were no longer working. I have checked Hi, I have a FreePBX 14 running fine for making and receiving calls, but there is nothing in the CDR section. And then started the task of updating my FreePBX modules after that. Any suggestion ? FreePBX Community Forums FPBX 14, ( i use FreePBX on Centos7\VPS not FreePBXDistro) UPD. I don’t understand how or why making changes in ring Ticket #318 has been open for 3 years and is assigned to the 3. 10 on Asterisk 10. 0. 7 on Freepbx 2. Asterisk variables are not working in CDR reports it is blank when I’m using _2XX. org/forum/freepbx/users/cdr-report-not Used the High Availability SSH method to backup an existing, in-use FreePBX server and restore to a new server (full backup/full restore). 5 distribution image and evething is working fine. What date is the module “cdr_sdlite3_custom. I could see these coming through if the responsive firewall were enabled but I disabled it and I know this problem has been brought up already on maybe a dozen different threads, but none of them end in a solution, or the solution didn’t work for me (such as re-installing free PBX), or the poster said “nevermind, fixed it” or something to that extent. so’ was not compiled against a recent version of Asterisk and may cause instability. so Tell Asterisk to not root@voip:~# asterisk -x “odbc show asteriskcdrdb” ODBC DSN Settings. According to freepbx (link included for reference) Did you know the issue was closed with the reason “Not an issue”. it is Hi all! I've got Asterisk 1. But the second problem is I cant access cdr reports. In SysAdmin>Timezone also set correctly to America>New York. on the freepbx GUI its says No Data Found! i have installed the addons for asterisk 1. Hi, at some point CEL is not showing anything anymore. I have a older server (exact same version) which is working perfectly and i did a fullbackup and restore of the older server on to the newer one. Unable to support commercial modules, I know the issues and am not too concerned about it. 14. 71, with freepbx updated to 2. After the restore, all the recorded greetings were gone. Backup and Restore. I installed them after running the latest updates and now I get this wonderful message. Hello All, I am currently running Asterisk 1. Third - FreePBX uses the SQL CDR’s - No mention was made if the records are in the database Just doing a couple of updates and I noticed CDR reports not install. So, I have to come up with a SQL statement that matches 11 Inbound / 8 Outbound for that user. 192. c:352 cdr_write_callback: CDR requires a value (CDR(variable)=value) Thanks in advance for any CDR doesnt work on a fresh install of Asterisk 20 and FreePBX 16, manually installed, on Ubuntu LTS 22. Sign in Product GitHub Copilot. can somebody help me troubleshoot? or suggest a solution thanks. There’s a lot of features in FreePBX that are not supported, for example: Device & User mode. Today I noticed my CDR records are not populating with So I did a full backup/restore of FreePBX 2. Then after So we have been using Voicemain Notify for some time with a client (on FreePBX 13) and now that we are on FreePBX 16 using it. 51 from cli: Mind you that was a while ago that i ran that conversion and CDR was working even afterwards as Hi, thank you for creating this useful docker image, I am using your image since FreePBX14. configuration, bug. When I click the little speaker icon, this appears : Very nice aesthetic improvement, but it doesn’t work anymore. I made sure the directory and the database had the same permissions. Restarted asterisk and freepbx. cdr reports was not working. Different backends might use different ways to store that meta data. freepbx*CLI> cdr show status. Thank you, Daniel Friedman Trixton LTD. 0 FreePBX 12. The mariaDB process is running without pr Freepbx Distro SNG7-PBX-64bit-1805-1 System-Admin Timezone was set to UTC/UTC (Clock next to it show correct time) Advanced Settings/PHP Timezone = America/Vancouver CDR records were out by 8 hours. They are coming back blank. [2016-04-06 13:47:27] WARNING[1657]: func_cdr. - When in the “call event logging” page, I can see the calls and I can see the ability to play the calls. However, since the HDD was set to be local we now get “File does not exist” when trying to play the file. Mmm, I apologize. 2 server with freepbx 2. and I’m sure there are plenty more similar features. so” is not enabled. @lgaetz was the issue report closed in error? Seems to be the same issue across different systems. I have the page for CDR search but it is empty. I am unable to get any cdr for any calls in the CDR Reports but i have last record available till 09 may 2023. Asterisk variables are not working in reports it is blank when I’m using _2XX but according to desc they should CDR Reports 15. CDR Pro is a powerful call reporting module designed for FreePBX and PBXact administrators. I am quite new in asterisk. they are empty. However, in our outbound routes, only the trunk set in the secondary slot works. Write better code with AI Security. x86_64 FreePBX 11. asteriskcdrdb database has the CDRS from the old system and i can see the CDR reports on the GUI of the old system but i cannot see CDRS if i We have recently upgraded to FreePBX 12 with the UCP module installed. With an intuitive interface, it simplifies the generation of detailed call reports. CDR Call Log not working for mysql. 10 and everything is working fine except CDR REPORTS, that when clicking the search button nothing shows (even the "no data" label or something like that). conf - it seems that asterisk 13 and freepbx is using cdr_adaptive_odbc. This is a first for me as my last company we used Momentum Telecom and it seems like the portal was much more user friendly than what I’m having to support with at this new company and FreePBX. Probably something wrong. 0 milestone. I have Updated from Freepbx 14 to 15 and to 16. 2 with the full asterisk 1. The issue was present right from the installation point. Everything is working except the column Accountcode isn’t showing up in the CDR report. I do IT support and I have a request regarding phone reports. hi team, I have a distro installation of FreePBX 16. I normally copy and paste entries from cdr reports to blacklist. not sure if there is something wrong with our config or just a glitch. Second - No mention of the FreePBX reports is made. One of our customer that i recently installed FreePBX at him has not accurate CDR report . 10 with Asterisk 11. I have multiple instances of the same distro running and all of them seem to exhibit the same symptoms. However when I click the download icon, the file plays fine, but it’s just bothering me to Recordings and FreePBX. Hi, I am currently running FreePBX on Solaris with success. I’ve tried rebooting, fwconsole restart, I’ve verified Asterisk Log Files and Call Event Logging are enabled in modules. We are on EST and the server seems to be configured correctly. 1 and causes huge issue and we couldn’t generate any report. The “Show Details” button puts up a window with several steps. ( to be careful, ‘yourpassword’ is in clear text so ‘youruser’ should be a very restricted mysql user ) But I need to know what number they dialed to get into our system and that is not possible from the cdr records because it does not record that information. FreePBX. The Reports > Call Event Logging screen does okay for showing a semi-accurate list of calls. looks like the Upgrade failed on that file as everything else is working. 3 and i cannot see the CDR reports. I checked the database and cdr table and it was empty. 23). 66-17 distro. 7 but still the reports and recordings not working. and the old calls are captured in the cdr-custom log. When I did “fwconsole cdrpro --sync” it synchronized all old calls but no new calls are being added automatically. shmz65. 65-24. In MySQL, the cdr is empty and the cel table has the data of the call. I’ve got pretty much everything working now (including reflashing our existing Openstage phones 🙂 but have one tiny gripe left. It also would be great if I could populate reports with friendly Hi, Currently we have FreePBX set up to display Epoch time on the CDR Reports using this format, dddd, MMMM Do YYYY, h:mm:ss a, X. 8 64Bit, I observe that the systems are using the Hi there, Asterisk Version: 13. 4, asterisk 1. 32-431. Name: asteriskcdrdb DSN: MySQL-asteriskcdrdb Number of active connections: 1 (out of 5) Hi, Since the update to 12. FREEPBX produces the following from two CDR reports against one extension: 22 Inbound / 8 Outbound calls for specific date -> After I eliminate the duplicates from the CDR report, I have 11 Inbound / 8 Outbound. 11. Both pages load just normally, but when I click Hi, I am having a recurring problem with CDR report generation in FREEPBX and Elastix 2. 18 - CDR Reports and Call Event Logging not working Asterisk for Raspberry Pi Brought to you by: I have my FreePBX all configured and working. Here is a grep of “CDR” in my /var/log/asterisk/full [root@freepbx Disclaimer: I will be the first to admit that I am really very new with FreePBX, Asterisk, and SIP in general; from zero to now in about half a week. RESTful Phone Apps >>>> port 82 and I think in firewall it is set to internal I will keep this short. js | Docs we should be able to change the upper case X to a lower case x and it display Epoch time with milliseconds. 8 on ubuntu 15. Not sure what happened with the upgrade. The unique id of the call is 1679919036. cnf file, and restarted MySQL. However, when I was trying to test CDR reports after some test calls, however, the report shows 0. Any hint why this could be? CDR shows calls, but is not as good to navigate through as CEL See screenshot attached (there are calls) The CDR screenshot also show a problem I am not able to figure out: Calls from a US number are not getting out of the trunk. I did a mysql query on the cdr table in the database asteriskcdrdb and it appears it has all the records. Confirm that the CDR report shows the DID as you have entered it in the inbound route. so module. I am not sure what to look for regarding setup. 11, Asterisk 13. manjunath (Manju) August 5, 2016, 2:50pm 1. 2 with FreePBX 2. 10 with Asterisk 1. csv” file I do see all the data for the last few After making my configuration and made some test calls, i tried to see freepbx cdr reports. How can they create it with a dry form? Installation In the section - Freepbx Administration GUI Admin>User Little confused as to what is happening in CDR Reports nothing is returned and this used to work. 65-30 - Needed to move to new hardware. See my last edit. csv file and should also be being saved in mysql (going by the configs) but I don’t see it being Discover the power of the CDR Pro reporting module to simplify the presentation of Call Detail Records (CDRs). 131; Distro Version: 6. Navigation Menu Toggle navigation. 7 bundle. suddenly my CDR report is not getting captured its going blank. In the web interface, when you go to FreePBX System Status it must show this: if the MySQL row is OK and green then Hi guys, I just realized that my CDR Report is not working on FreePBX after I tried to install this software: CDR Reports Installation Is there any way to restore the normal CDR Report? Here is my “cdr show status” And this is my “module show like odbc” Any idea what shoud I do? Basically there is no history in the Cdr Reports Thank you for your help! Hello, I am running FreePBX 12 on centos 6 and asterisk 13. Your trunk is not delivering the DID in the expected format. 8 with FreePBX 12, but CDR report doesn't show any result in the database. I do see this in the console if it hel No Restored CDR Data Reports After FreePBX v16 To v17. I am by a problem with the freepb 12+ Asterisk 11. I've tried many methods to resolve the problem, but can't seem to figure it out . When swapping the primary and secondary sequence, the trunk now in the first slot doesn’t work, and calls still go through the trunk now set as the secondary. 0-1_centos6. i have done a package installation (compiling asterisk then installing FreePBX) running astersil -rx “cdr show status” i have the CDR not working at all. if you are not using angle brackets then its another reason why it’s not working for you. Module ‘cdr_addon_mysql. 12. To enable it is easy. I'll add that I can't even do an odbc show in the CLI. I’ve tripled check the inbound routes and the trunk settings on FreePBX and still unable to make any inbound calls. When I go to the CDR Report page & search for the last week, I don't see any data after the update. 1: 54: CDR not working with asterisk & odbc. The calls are being recorded and are stored in the /var/spool/asterisk/monitor directorybut will not display either as admin or when logging I installed FreePBX 12 on Ubuntu 14. Create account with only access to “CDR Reports” and set “Extension Range” value. 9. When I want to show my cdr reports it shows nothing, so I Just doing a couple of updates and I noticed CDR reports not installed. I am interested in Yes, FreePBX 17. Hello All, I have another issue with my IncrediblePBX 2027-U install. cdr show status from the CLI gives this: Just installed freepbx + centos 7 install as per: Two problems so far. I have installed the latest FreePBX 13 Distro. Only freepbx is NOT working I googled alot, but i havent managed to get this working the reason i did yum update because i got a warning on freepbx about cdr module being vulnerable Can you please help Thank you in advance after i did a restore into a new install. I am not sure why it is not showing up in the FreePBX gui. sng7 The issue I am running into is that my CDR table is no longer being updated. 6 I have installed the AseriskNow 1. 34 Extended admin access for user management does not work, it should only show 9998 report in CDR reports, but show all numbers report during search. This was working perfectly fine before. 6 in two different boxes, and after installing and updating everything in sight for the last 2 days (includding asterisk addons16) still cant get any report aka log of calls on my mysql. I have my FreePBX all configured and working. After the upgrade everything looks fine, only today I notice that the CDR module isn’t working anymore. Any input would be wonderful!!! Please wait while module actions are I have installed the latest FreePBX 13 Distro. I went throug Continuing the discussion from Scheduled cdr reports with cronjob: This stopped working after migrating from pbx in a flash. 43. I’m using CentOS 6. 10 Now I lost the CDR reporting funtionality. Is this correct? I tried everything but I only can search Destination Extensions and not Source Extensions. 29. The online admin panel says the module is installed but the reports are blank. I always have this message in read saying YOU MUST ACCESS THE CDR THROUGH THE ASTERISK MANAGEMENT PORTAL! And whenever I do a search i In CDR Reports there are some filters like Not |_| Begins With: Contains: Ends: With: Exactly: Everything works fine with CallerID Number,CallerID Name,DID, e. As example: I have 2 inbound calls CallerID 555-555,Destination 101 CallerID 555-555,Destination 102 I can use filter ‘Destination Contains: I ran all of the update scripts for the FreePBX distro to try to take care of some queue issues. Any input would be wonderful!!! I have checked logs and there is nothing Now, cdr reports won't show anything. FreePBX Community Forums I’m very new to the FreePBX platform and upgraded one of our client’s Sangoma PBX to the latest available version (FreePBX v15. How can I turn this feature on. conf and doing a amportal reload. But neither CDR Reports and Call Event Logging are working. 0, in the CDR report, the “interface” to play recorded calls has changed. freepbx*CLI> odbc show No such command 'odbc show' (type 'core show help odbc show' for other possible commands) Also looks like there is no odbc However CDR data is no longer being updated, data is present from before the upgrade. I tried to check the status but it says no such command (cdr status and cdr mysql status). Modules up to date on both. Here’s an example from a Hi, I’ve upgraded my Asterisk from 1. 16. Hi I have FreePBX 2. " We have the following new configuration after our old server’s hard disk abruptly stopped spinning CentOS 6 asterisk-11. Everything is working fine except there are no results returned when searching for CDR Reports (or anything under the “Reports” Panel!) Any ideas guys? Hey everyone, the problem I’m having is that when I go on the FreePBX portal to the CDR Reports page and try to pull up a report I get nothing. FreePBX 2. I have a funny feeling phone is not getting information from the server, maybe something is changed in how the phone conects to the pbx to the download the call list. Not sure where to begin troubleshooting. I have now installed cdr_addon_mysql. 04 , unfortunately the cdr is not working. conf since cdr. please help me. You must use a FreePBX “Administrators” module. 11 My CDR reports are empty, and I can’t figure out why, it says “no data”. I am running Now, cdr reports won't show anything. any idea why the Worked like a charm. 4 Current System Version:12. I have searched quit a bit regarding my issue. Here is a summary: A call received at the call center at 14:10 that answered by agent 1 and last for around 06:50. I’m getting the following error: ERROR 1045 (28000) at line 1: Access denied for user ‘freep hi i need your help) I created a new user to watch CDR REPORTS for 9998 only, but on FreePBX 15. CDR is recorded to database using ODBC. I ran CLI: cdr show status and got the following: Call Detail Record (CDR) settings Logging: Enabled Mode: Simple Log unanswered calls: No Log congestion: No Registered Backends csv cdr-custom Adaptive ODBC I ran CLI: module show like cdr and got the If I had to hazard a guess this question has been ignored by others for the same reason that I did not answer it. 21: 3402: August 4, 2023 CDR Reporting - Not Greetings to All. GraphQL API for CDR not working. Changed System-Admin Timezone to America/Vancouver (Clock next to it shows correct time) Now, no new CDR’s are being added If it is not supported by FreePBX then why its showing in freepbx console . 6 and still it is not working. Learn how to generate insightful reports, acce FreePBX 12. I have dialed one extension and left a 20 second message. Asterisk version 12, FreePBX version 12. 169 | ucp | 13. The system has been up and running for about 2 months now, I know calls are being received and originated in the system. Is this a bug, or do i need to activate this? I’m hoping for a solution. I do not know if there is something wrong with the SQL database that is preventing Just got my asterisk 1. 2. Skip to content. FreePBX 13. 10. 04. PROBLEM: No CDR reports TROUBLESHOOTING: 1- I get a MySQL OK on FreePBX admin panel 2- I installed Freepbx 2. 17 or while restoring from a v. c But in Destination field checkpoint ‘Not’ doesn’t work. 0 Everything was working fine for last 6 months. The preview of the call is working in PC operating systems but not he mac I also wanted to add that we are able to download the calls from both the CDR Reports as well as the older UCP interface. When I submit a report to generate it is returning a blank report. Getting a ton of these calls in the CDR reports. I go into CDR Reports and the call is listed I click on the “system” number which then shows me 2 icons. Can someone guide me on how get CDR working with Freepbx 2. The latest data is before the upgrade. Call Detail Record (CDR) settings Logging: Enabled Mode: Simple Log unanswered calls: No Log congestion: No Registered Backends cdr-custom Hi, I am trying to fetch CDR Reports from APIs. 4 Yesterday, I bit the bullet and upgraded PiaF to the latest and then did an upgrade of FreePBX to 2. I checked the permissions on the /var/lib/php/session folder We are having an issue with the time displaying on the cdr reports correctly. Hii Guys Today when i notice my Hi, there are lot of questions first before any help[ can be given. Could you please help me I do not know why Call Event Logging seems to not be working. I do not have anything whitelisted except my office wan IP. A I shut down MySQL, moved everything to a new directory (on the same server), updated the my. I just did a call with my personnal phone with my Asterisk server and hangup after 20-30secondes. 16 backup (with CDR module selected for backup). 16-1. 2 From what I can tell the CDR data is being saved in a . The only upgrade I had done until yesterday was to upgrade to FreePBX 2. We would not install new packages in a running, highly requested production server, so we relied on CSV logging. I get the following errors: Warning: mysql_real_escape_string(): Access denied for user: 'asterisk@localhost' (Usi Hello guys ! I am trying since 3days to export my “CDR reports” or from my SQL server to an other server. I have searched a bit and have been forwarded here and there on the internet with no actual answers or solution. csv" file I Module of FreePBX (CDR Reports) :: Call Data Record report tools for viewing reports of your calls - FreePBX/cdr. I have an installation based on PiaF v1. conf file, but he forgot to reload the cdr_manager. I have confirmed that I can open the We look after a PBX environment for a customer and they need some help with CDR Reports. 23. 11 via the modules upgrade script, and am up to date on all available modules. What is the best way to troubleshoot? Hello, I have freepbx 2. When I click on search I get the following details "Call Detail Record - Search Returned 1 Calls". Is there anything I can do to get cdr reports working again. When I try to run the CDR report, nothing is reported. 1-2. I did core update, folllowed by framework, then i did all the remaining modules about 3 at a time until they were done. 4 After that I upgraded my FreePBX version from 2. This is what i get when i pree search button. I am basically trying to generate daily reports of total calls made per operator, number of duplicate calls, highlighting of any calls that for a barred number, exceed a time frame or no of times called. After that the CDR was just working fine everywhere CDR Report nor working in my Asterisknow 1. I’m stuck with a system CDR Reports. 24. CDR Report not working. CDR reports are not working just upgraded the to the latest version 2. The same is not doing the recordings of calls to the database in MySQL, to observer the loaded modules observe the “cdr_mysql. Shows 0 CDR. When i look at my CDR database i have a column Accountcode with the an accountcode that was used to dial outside. pbx_user (Pbx User) August 13, 2015, 4:33pm 1. I Connected Our SQL Server With the Asterisk CDR Table (linked server) But it is not so easy for me to create a clean report. CDR Report not updating/wrong time. 2 and from FreePBX distro 5. x86_64 Clean install. We initially had issues with inbound calls not completing and we were able to resolve it by running through the “setup-sangoma” process via SSH, but now outbound calls don’t work. I tried FreePBX Version. Cdr logging is enable and can see the calls on reports cdr reports. CDR’s are not working properly in Asterisk 12 or 13 yet Just did a fresh new install of freePBX, successfully created extensions, sit trunks, outbound route etc. Any suggestions on Hello , I have an installation of freepbx 13 with asterisk 13. Logging: I changed the connection line from asteriskcdrdb to asterisk, then made an asterisk module reload. 13. I have checked sql user permissions granted all access for freepbxuser and asteriskuser just to be sure. Both pages load just normally, After installation, the module will appear in the Reports Menu as “CDR Reports Pro” and “CDR Reports Scheduler”. 2 to the current FreePBX distro 6. However I setup the latest FreePBX15 with all my phones working, but I don't get any CDR records shown. Clicking on the details of that SystemID doesn’t make it any more clear as to why its listed multiple times in the overall report. All other UCP functions appear to function correctly. Issue Description. Hello guys, I got freepbx 13. 8. And in cdr_adaptive_odbc. 785 There is 3 entries has the same unique id . 0 The freepbx queues were once working fine with all the available ring strategies like random, roundrobin, rrmemory, leastrecent & fewestcalls. Also we want the CLI string at the com port for the our CRM. I wan’t from my FreePBX/Asterisk server to send calls informations (with records) each time a call end (and maybe each time a call begin) I don’t see any good way to do this. I get the following message [2015-08-13 10:00:47] ERROR FreePBX 15. All updates/patches applied - everything current to a new box with the exact same patch/update level. CDR query appears to function correctly. 3 but in fact calls are there FreePBX Community Forums CDR reports destination field Hello. CDR Pro helps FreePBX and PBXact administrators substantially, providing them with a powerful tool for I've just updated from the old PiaF distro to FreePBX 10. I have tried both disabling and enable the responsive firewall. I installed this module on the module admin. milazoila (bbox I want to audit the calls by listening via the GUI > CDR Report. That ticket has a link to patch code that was written for FreePBX 2. Calls made after the new install show up on the CDR Report page and I can pull up previous call info from the Call Event Logging page. Integration. Operating Environment Hi All, I’m new to the whole Asterisk/FreePBX/VoIP world, but I’ve built a fully working prototype system (as a replacement for our soon to be retired Siemens box). Calls My CDR’s are not being recorded. I had a look at my config, nothing seamed to have changed. I’ve done I have been running FreePBX installations for 5+ years and they generally just work and so I have not needed to dig into the technical files, so I am limited to tcpdump, cdr reports and reviewing log reports but in this case I could not find anything in those area that explained the issue. conf, and replaced the password in the file cdr_mysql. Today when i notice my cdr reports all calls are not getting recorded in the cdr report I mean ,The recording part is not done Please help me. Hello ! I’m trying to understand how CDR report work. Database and table are created but no records. I also followed Twilio configuration guide and cant I use blacklist and it works ok. One which FreePBX Community Forums CDR not working after FreePBX 13 to 14 upgrade. This method does not working But i think that is a good idea to the Feature Request. 57 and all of sudden CDR stops working i checked master. Although I have checked my MySQL database and Under the menu option “Reports / CDR Reports”, I am generating the CDR output from this month, and am getting only those records with date and time before the FreePBX I'm running Asterisk 1. Asterisk 11. It seems like all is working, but I now notice no previous CDR Report data. After i have restarted the fwconsole its again started to working. But I’ve googled and googled, and just can’t seem to find anything. Everything is working well with regards telephone operation, thanks to some help from the IRC, but I have 2 small problems: When I I am using trixbox v2. Did a complete backup and restore and then tried to apply it - couldn’t apply with the same message as here: and here: So removed the CDR module and like above I was able to reload I’m using FreePBX in several installations. Here is my system info: Current PBX Version:14. 40.