Valve index camera not working.
Make sure you connected Index to fastest usb port you have.
Valve index camera not working I've tried changing app permissions, opening win10 camera app, editing the default. 1 ports. What else this could be? < > Showing 1-2 of 2 comments . Hey, so i had trouble using my Index cameras and always got the "Camera communication failed" error when testing. 7. with 3 other contributors. Restart the rig - start Steam. ISSUE The cameras on the Valve Index are never functional and have not been since release. Is that true? Where can I find more information about it? Mine still doesn't work. I guess everything should be running just fine now (of course with no Index). EDIT: And is is not great for pass-through as I expected. 1 gen 1 - communication Failed for few days. The very first day and then a random day 6 months later. So, the first thing to do is connect the USB-A end of the trident cable to a different USB port on the PC (preferably on the back), directly into the motherboard. (First off, I made sure, that no other program used The camera pushes quite a bit of data, so you'll want to make sure you have good USB 3. On the front, it has two front-facing cameras that are used to provide some mixed reality functionality. The only thing that I noticed that uses the cameras on the Index is when you get close to the chaperone, it will show you your suroundings, athough there is about a 2 second delay when turning on so absolutely useless because I have already left the chaperone by the time the cameras turned on. Any way to change this? I don't see any options in Windows to even manually switch over. I just got my hands on an index full kit and set it up last night. Completely unplugging the device and restarting it. The third works fine again. Additional Information. amazon. Specs: The camera is not available on the valve index or the HTC vive. 5mm off-ear, 3. 0, but i don't have either, only usb3. As for changing the camera refresh rate, I am not sure as I've never looked into it. All Discussions Artwork Videos News Guides Reviews Mar 15, 2020 @ 4:58am Left camera not working properly The camera test shows no errors but the picture of the left camera is in rainbow colors. Later I connected Index to "normal" usb 3. My Mainboard is a Z170-Deluxe which has plenty of 3. 0. The card seems OK. I had the same problem and it persisted until I hard rebooted at which point I'm trying to turn on the cameras in the Valve Index headset but the camera test says there's a communication error. Specifications. 0 port by reverting drivers to old ones. " I searched a lot on the internet to no avail, but i eventually got it to work anyway. I have re-installed steamvr several times. Issues with GPU, USB cables, connectivity & Ports - There might be a possibility that due to GPU, USB cables, connectivity & Ports, the camera is not working. I tried everything 1- change Displayport and USB location. I held it up to my light and after 10 seconds I could clearly see the bulb. In the two years I've had my Index, the cameras worked for 2 days. can steal them as only one application can access a video capture device at a time and they might access your camera to see that you have a working one. Am I missing a key step? The first, the camera worked. This shows in the camera test screen but also in the headset. After an update I had an overlay of the ValveIndex camera at the bottom right corner of my desktop and it was becuase of usage from Geforce Experiece. ] Manjaro KDE SteamVR version: [E. It now works! If you have had trouble with your Plugged the index into a USB 3. The Index's camera is NOT always on, at least for me. Just got my fresh valve index this morning and thought this would be a fairly easy setup, Install that and retry. YouTube - https://www. The camera stream is a 2:1 1920x960 video stream. My Valve Index Camera did not work for weeks when I first bought it. I had an earlier motherboard that touted USB 3. Valve Index Request then double press the action button along the bottom edge of the Index HMD to turn on passthrough camera. 1 gen 2 - and problems are solved. USB HUB I used https://www. 1 USB. Microphone: dual-microphone array. The second it didn't. 0 support, but after turning on the camera, things would get really flaky. I tried going into privacy settings and I used a different usb 3 port but it still doesn't work, please help. The camera identifies itself as "eTronVideo". Well, in this article, we are going to share all the details regarding how to fix the Valve Index camera not working issue. Distribution: [Arch/Manjaro/Ubuntu/etc. 18 and 5. When checking the cameras in windows camera app Hi! I got my Index yesterday and ever since then it has not worked. It also seems like USB is generally behaving a bit weird when the Index is connected ; As in, some particular devices need a long time to connect. I tested it by adding an alternative button binding to a button on the keyboard and I get 1 or 0 from the keyboard input. Windows privacy settings are okay and camera is allowed to everyone. Though it fails the camera test every time. 0, 2. Be sure that all Index cables are properly connected to the hmd. New comments cannot be posted and votes cannot be cast. Now, while I am having a problem with my valve index camera, I am in windows insider and during one vr session I got a green screen of death and now whenever I use my headset the camera won't work. My headset is picked up my steam VR, my headset is tracked in games, and the blue lights on my headset light up, but no display or audio! I have been trying relentleslly for the last 2 days for hours at a time to no avail. Activating pass-through from the front © 2025 Valve Corporation. So the camera on my Index hasn't worked for a good while now. Bad đź’€ Motha. Valve Index Front cameras wont work . 5) Test on stable releases (steam & steamvr), unless the beta notes specifically address your case and be sure to submit a bug report if Yeah so after several restarts and different ports on my PC, the only thing that did it, was pugging in my old PCIe4x to USB 3. All rights reserved. But no matter what I try, I cannot get anything but 0 from the Valve Index Controller buttons, triggers, joysticks, ect. When I open the SteamVR settings menu and click test And I can see the cameras there, so they are working. Valve index: Headset not detected Issue: blue lights in my headset and not detected in steam vr. After Windows OS is restarted, it is recognised but causes a lot of flickering. 5mm headphone jack. Valve Index Repair . 802072] uvcvideo 2-1. The camera runs at 54fps. I started off playing with Windows 7 and it was fine. I remember reading around on this subreddit in a few different threads that the cameras are in beta and it's normal that they are not working for everyone. Speakers: 37. Getting started Guide: To kick-start your journey, we Disconnect the Index from USB and DisplayPort. For discussion of the Valve Index. Kernel 4. I wouldn't worry about the camera if I were you. 0 port, and have been experiencing this issue ever since. This is the second time this has happened. If I reboot my computer and open the Valve Index camera not working It just fails to start, does not opens at all. inst I've never actually had this feature work since getting my Index and started looking into it recently. Hello! I can not get the Valve Index camera to work :-( The test always shows camera communication failed. if that's not working, disable usb 3. In SteamVR you can trick it into being used (basically toggle a couple of camera settings or tap the system button a few times), but the projection of it doesn't match up at all in the pass-through, so I wouldn't recommend it. How To Enable Passthrough (Room View 3D) in Valve Index using SteamVR in one minute. 2- uninstall and install steam or steam vr (even erase steam vr folder). Hope this help someone. youtube. It should also be noted that the feature technically isn't done yet AFAIK. If you have it installed, try to remove it, you may have to find the installation directory for it and manually delete it for your cameras to start working again. does not say why or what the problem is, plz help < > Showing 1-1 of 1 comments . I am pushing the whole setup with a I5 6600k overclocked to 4. Product Page. , with SteamVR. Not sure what started it. #1. 0, USB-C, Thunderbolt or other USB 3. Sometimes this works. In Devices & Printers from Control Panel, I see "3D Camera" instead of "Valve VR Radio" In Device Manager, I do not see any audio in/out for the Index or Valve. Also set the camera options in SteamVR settings and the dashboard settings. So I contacted Steam Support and was told that the Driver for the camera wouldn't work with Windows. System: Ryzen 3900X ASUS Crosshair VIII Hero ASUS RTX 2080 TI 32 GB DDR 4 Have tried all the USB ports and enabled @ windows 10 that apps can use cameras. Dec 10, 2021 @ 3:30pm The Valve Index is definitely one of the best VR headsets out there right now. I kind of doubt, that I am the only one with exactly this problem. But nothing seems to work. The cameras work fine with guvcview (take ~2 seconds to initialize though). I didn't use my index since few months but last time (maybe in January) all camera features worked without issue. 1:1. 0 Ports but none did the trick. I see that the cameras might not be a core feature but yet they included them into the headset and intended them to be working so I'm not seeing my self being fine paying the full price for a "broken" headset. Then use the virtualcam plugin to make programs recognize OBS as a webcam. 0+ compliant port. I believe it was supposed to be working properly by the end of summer (Valve Time™) but I've not seen any updates regarding it. 0, others say usb3. 1. Now I have This video will tell you everything you need to know on passthrough vision on the Valve Index:- How to activate the cameras;- What are the various mixed real The Valve Index Camera is not recognised at all times in SteamVR Beta. My Index cameras won't work if I have OpenVR Input Emulator installed, it's a known issue I believe. 0 port my motherboard has, not in any of the 3. 7 ways to fix HTC Vive/Index I learned of a way to fix valve index camera passthrough. Launch Steam VR Beta 1. com/caylebm Instagram - https://www. Question/Support Ive tried many options, like enable camera in privacy settings, . Each time on the next day they just stopped working completely ("camera communication failed") and nothing could fix it. In most cases frames drop, but sometimes it does not work at all. Changing USB ports (n. Hardware would randomly disconnect and reconnect and I couldn't push the framerate of the camera to its max. I've seen some people say that it needs usb2. 8. Posted this in the troubleshooting forum, hoping to get more traction here as well. SteamVR can't find them, and no other camera app can except for the Windows 10 default camera app. g. I've unplugged the HMD completely, reset the USB devices in the developer menu, In this video, I will walk you through a couple simple steps to fix and improve your valve index tracking performance. In that case, the cameras were not being detected as the same device, leading me to believe that there was some sort of firmware fault. I wasn't able to use it for about a month because of work/room not being wide enough, so I stored the Index in its box safely. Once I had the free time/room to play, I pull it back out Can someone please help me with this crap A "Camera Communication failed!", "Camera not getting detected" by the headset and controller, Camera stopped working while VR is turned on and Camera not working for any reason are some of the most common issues when we perform Camera tests in VR devices like HTC Vive, Valve Index, Oculus Quest, etc. The passthrough camera of the Index is not available. I maybe once or twice saw image from camera, but not while using Index. I switched the USB cable of the Valve Index onto it, rebooted, and the issue was solved, I can now use the camera functionality. I am plugged into my 1080ti and a 3. Everything else should be fine though. I've also confirmed that the cameras work fine in Chromium. I thought it would be ideal so I don't have to take my headset off when wanting to do something on my desktop but everything on my 27" screen is a blurry mess. The camera kept getting detected as a different type of device. I'm not sure if t'd be an easier way but I'd just open the camera in OBS then crop it to one eye. I spent hours attempting to fix this, and SteamVR says camera not available for me too. Valve Index HMD camera problems Using the current Steam VR beta (1. So I want to share my solution with you all. This may or may not resolve everyone's issue with this VR beast, but I haven't had issues since then. pls help Honestly it was a really poor choice for Valve not to call this out in any initial order communications or I'm really not sure if it's a SteamVR problem, because the drivers that appear on my system are different than the drivers that appear on my friends' system when they use their own Index. 3-update NVIDIA drivers, clean installation. 3 weeks ago, i got my valve index set, and right away noticed the "no click" problem and i have to press really really hard to get an input. I have selected the camera privacy When I try to use the Valve Index Camera, I sometimes get [ 69. Does the camera just plain not work on Valve Index unless you know some magic incantation? I'm up for more ideas, but so far all Google's given me are the above steps which just plain don't work or don't apply. 3 Steam client version: [build number or date] 1565473496 Opted into Steam Index Camera not working, "Camera Communication Failed" Question/Support I am using the index full set, (PEXUSB312A2) even though my motherboard has plenty of those. The Valve Index is a virtual reality (VR) headset designed and manufactured by Valve. Each individual sensor is a 1:1 image. Then this could be the reason for Camera not working. Each fisheye 1:1 stream is cropped on the top, bottom, left, and right. vrsettings file and nothing seems to fix the problem. If it worked however you can close the steamvr Please see this comment from /u/SteamHWFeedback for instructions about reporting issues and updates on what Valve is doing. 0 ports. just not working in SteamVR. But I didn't get Framerate Smoothing as well as Bluetooth Functions and the Camera. I've tried updating all of my usb drivers, I updated to the latest version of BIOS, and I updated to SteamVR beta with no luck. (like my mouse and keyboard) Valve Index Headset. Valve’s Index headset has had a passthrough view feature since launch, but the company has just released an experimental update which aims to make the view through the cameras more realistic by You are actually lucky that your cameras do something. Whenever I have it plugged in and select it as a webcam, it takes second to give me a video signal. 1 (2 with DAC support and the rest normal). Valve Index Not Detected Prior fixes in the forum for Index stopped working overnight, SteamVR crashes: 0. Author. Always the same message: "Camera communication failed. 0 PCI card for this. After closing SteamVR Beta and re-opening, the Camera is no longer recognised, suggesting I should use a different USB port, which doesn't make any sense (since it was recognised earlier). I have my privacy settings set to permit a camera tried unplugging, restarting almost all settings I can see on steam VR. Nothing seems to work. my computer does not natively support USB3, so I am using a USB 3. Nothing is using the cameras while the Index attempts to use them. The real VR USB issues were with the old Oculus headsets because the cameras all had to be plugged into their own USB port and consumer a ton of bandwidth. Camera may be physically damaged or faulty - As you try all the fixes. Please read the official Valve-made Troubleshooting guides as well if you're having issues: Index Hey y'all, having this issue when trying to get passthrough to work on my Valve Index. Here's everything you need to know. Archived post. i tried various fixes from the forum from deleting Since the day I received my Valve Index my cameras have not been working. Is there anybody with Windows 10 that can use their Index cameras? I could not find a single person. Hi everybody, I tried to use the Valve Index cameras as the chaperone bounds, but it didnt work. Jul 13, 2024 @ 3:31pm I think he means semi see through, like the Apple VR, which failed miserably BTW. 4ghz . If you want to use a PC keyboard in VR, it will use the camera only when you look at the keyboard, not when you are looking the other way or if you are at the other end of your play space. Previously it'd occasionally be available, but lately it hasn't worked at all and it's super inconvenient. I just checked with mine and it definitely has some very rudimentary auto exposure. You can bring several objects into VR in a non-intrusive way. So I installed Windows 10, Drivers and Steam VR. It was slow to react and probably the reason why it feels like its not working when faced with strong contrasting scenery. (USB-C) and it worked once well a few times, but often when I make a call the system defaults to the Index camera. I've tried uninstalling and reinstalling everything related to the cameras. 4) I can't seem to make the passthrough mode work. [deleted] Valve Index Camera blocked by windows 10 setting <SOLVED> Hi, how can I get the camera to work on the valve index? It seems to be a windows privacy issue, WOW, thank you! I had been wondering why this wasn't working for a long while. OS Steam VR Beta 1. Official Tech Specs; Wikipedia; Make sure your Valve Index USB is plugged into a USB 3. I've run through all of the basics, reboots, file checks, permissions adjustments, software re-installs, you name it. 0 setup in bios. 0 Adapter. Valve Support that this feature is not fully implemented but will be in a future update, so stay cool guys, they're working on it. © 2025 Valve Corporation. if not, get a recommended VR PCI-e card for usb use. Overall I don't see The stereo camera is considered one camera to the Windows OS, not two. Android Gram So I have a new valve index and have it up and running. Announce date: April 30, 2019. The Index, Controllers and Base Stations work perfectly. 0-28 both show the same behaviour. I at first connected it to dedicated "VR Ready" usb 3. 0 I opened the Camera built in Windows app and lol, I have a 3D Camera, it works, it has a nice angle of view, I didn't even know it can work as a webcam But still, despite Windows recognising the camera and using it correctly, SteamVR displays the Headset not detected (108) error, no matter what I reinstall, no matter what I unplug-replug, no matter how many restarts. logs its value. Jan 14, 2020 @ 4:18am You will likely get more help I've had the same issues as others with the cameras either not being detected or not working at all, upon troubleshooting with steam support i was able to get some functionality on my usb 3. I've seen quite a few of these posts about this issue allover the internet with a lot of varying fixes (especially from a few years ago) so I'll go over the ones I've tried so far and I wanted anyone who might know of any other fixes to comment with them down below. I tried plugging into a 3. Make sure you connected Index to fastest usb port you have. 0:00 - Intro0:37 - System performance a Hello, When I activate the camera on controller or my HMD is close to the edge of the room, it display correctly for 2/3s then the display is totally Grey during 10/15s; it work again during 2/3s and goes again to grey; in loop. This guide will work on Steam VR devices like Valve Index & all HTC Vive VR Disabled every other program from using the camera in camera settings (except for desktop applications, since SteamVR is considered a desktop application). I must inadvertently changed the USB cable to a 2. com/gp/product/B00JX1Z Our comprehensive Valve Index Knowledge Base is here to assist you every step of the way, ensuring you have all the information you need to make the most of your Valve Index. As with everyone else, I'm getting the communication failed message popping up. 1: Failed to resubmit video URB (-1). After some tests this weekend, I believe I have solved this issue and want to share the steps I took in For the first time since i bought the Index i have tried to start the pass through camera,it just fails everytime. I've got my index a few days ago and besides dealing with motion sickness I wanted to ask if you found any way on improving the image of the front cameras when using pass trough. Color: Black. Mine only works in the one USB 3. 0 port. . No idea why, I'm just glad it works. All trademarks are property of their respective owners in the US and other countries. Displays: Cameras: Stereo 960 x 960 pixel, global shutter, RGB (Bayer) Additional Information. i've found that the camera isn't added to the Use Test Video option to check they are working, if not you'll need to do a couple things involving drivers to get them working. Jeff Stephens I switched to SteamVR beta, updated my USB drivers, changed the Windows 10 camera privacy settings, updated my motherboard firmware, changed USB ports and cleared the USB drivers in SteamVR and it finally works. All the options in the SteamVR indicate that it should be on and working. ElfGrrl. Hm. 0 port with the catch being the camera won't work. 15 Windows 10 HARDWARE i7 7700k ASUS STRIX 1080ti ASUS STRIX Z370-E Motherboard STEPS Connect Valve Index to any USB 3. Released in June 2019, the Valve Index comes either in a full kit with the Index Headset, Index Controllers, and Index Cameras: Stereo 960x960. Discover with me how to activate the passthrough vision on your Valve Index, what are the available passthrough modes and what are my impressions on it!. i also noticed a black or dark purple line on the left camera of the headset, and a crackling If you’ve connected the headset to the USB port on your PC that is not working or is “suspended”, SteamVR will not be able to detect your Valve Index, hence the picture will be black. EDIT: Got it working by turning off every other app's permission to use camera except for the camera app. The base stations are not cameras at all, they're IR laser beacons. I use the input emulator for my Kinect camera to work for poor man's full body tracking though. Is the camera broken? < > Hi r/valveindex, I have received my Valve Index in February and have had issues with grey-outs coming very frequently from the very beginning. b. Anyone having issues with the index cameras not working ? not sure why it is not working. I have a asrock x570 steelseries. I've tried plugging the USB in all the different USB ports on my motherboard that I can. Camera works perfectly fine as USB camera. I deactivated the Geforce Experience and the camera disappeared from my desktop. While Valve has not released an SDK to develop mixed reality applications yet, it is already possible to enjoy the passthrough offered by headset tweaking the SteamVR settings. still waiting Steam support answer. Ray. Not working here; Valve index tried to get the camera to work, tried beta both the stam and beta of the steam vr app, tried plugging into different USB ports, restarted everything, removed hardware, reinstalled through settings, and nothing. 1 GEN 2 port and the cameras started working. You can view the index cameras directly. Device Manager shows a camera It means that our VR camera is failing to communicate & connect with the SteamVR on a PC. It started working now With Reality Mixer the camera is only used for objects that you want to appear in VR. Video tutorial: how to I created a post below few months back and I still don't have a solution. I am not getting any USB errors for the HMD and switching USB controllers did not help (tried 5 different ones). Firmwares are all up to date. I'm 99% sure Index can work on a 2. These previous attempted Hi everyone. I always have it unplugged (via smart home) when not in use, as I'm not using it for that often. valve index camera not working when i go to settings and then click on the camera tab, and do the camera test it fail. It may have been a windows re-install, with it not working correctly afterwards, but as I very rarely use the camera I didn't even notice for quite a while. Everything worked swimmingly except for the gosh darned pass-through cameras ("camera communication failure"). when i test the camera the screen just stays gray. But when starting after the Valve Index the camera was still not usable eventhough I saw it work via Geforce. 2] 1. I have Hey, Thanks for clicking on my video! Please feel free to like, comment, and subscribe! Feel free to Share!I have had a problem with steamVR not bringing up Valve Index Headset. I don't use the cameras much, if at all myself, for a number of reasons, but I did try to get them working on the second headset. Are some sensors on my Index controllers not working? Just in case you didn't know, the detachable plate on the Valve Index can mess with the basestations because they're reflective, Took a photo of my Index with my new thermal © 2025 Valve Corporation. 4-try it in other computer and same results (not detected in steam vr). see if that works. Thank you 7. Still the problem of the feed cutting in and out and overall laggy response was still there. My issue is that I have it plugged in correctly, with all ports working fine. Camera not working upvotes Hey guys. 15 Enter context -Create C# script that gets a InputActionReference and debug. 0 and try usb 2. You can also attach a smaller view to the controller. The Camera app can interface with the Index's cameras and I do get a stereo image. otoify dupa jnkpj dxoefp oiazjt bvvxq esec cslow lbo avij tki yxz dqaz zynlet wrhei