Asus face recognition not working. ASUS provides the above information for reference only.

Asus face recognition not working Step 4: Click on Remove to delete the registered fingerprint. Perform a Windows Reset. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Press Windows key + I to open the Settings app. 5. Additionally, please try testing the device in Safe Mode to che Someone knows why i cant set up the facial recognition in my Asus Zenbook 14 ux3402za-q409za? This thread is locked. I cannot even follow the above conversation. 493. In Device Manager window, expand “Cameras” to see the available camera devices. My new Asus Zephyrus G16 next to the only other gaming laptop I've ever owned, the Asus ROG G73JW. kapilarya. Also, Windows Hello facial recognition won’t work if your computer lacks an Infrared (IR) camera. How to Fix Face Regarding facial recognition in Windows Hello, this feature is only applicable to computers equipped with an infrared (IR) webcam. The computer is completely up to date, and I manually checked as well. then restart the computer, see if it works. You need cameras like an Intel RealSense or a 3D camera to use this feature. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello Thanks John. This can be a problem and leave your PC vulnerable. See fixes here for Windows Hello Face Recognition: Reset Facial Recognition We would like to show you a description here but the site won’t allow us. Install updates manually. Looks like your laptop model doesn't have support for face recognition, the specifications on the Asus website only indicate support for the fingerprint. I finally got around to troubleshooting it today. Since then the Windows Hello facial recognition at logon has stopped working. Confirm that the camera is working properly after executing [Camera] application. This seems to be a minor problem that i don't have a hello face. ===== My fingerprint scanner is not working properly. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Can this be true? There is a working camera and the machine is only 2 days old. Anybody, have this same problem and a simple solution on how to get Windows Hello facial recognition to work again. Brand and product names If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. Sometimes it deos but rarely. Now click on Get Started to set it up again. Reinstall Biometric Device Drivers. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. It initial says it recognises me, then just stops booting and Based on your description, the IR camera fails to recognize your face indoors but works normally outdoors. I have uninstalled the windows hello face software device and restarted the computer, but don't know what to do next as it still is not working and now Biometric Devices is not showing up either under Device Manager. ASUS Republic of Gamers - a community created by enthusiasts. 0. ASUS VK246 TFT LCD 24" wide 3440x1440 2. What should I do? My laptop is ASUS Vivobook 14 x412fj. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. However, I'm afraid the methods did not work. I followed all of the instructions in the troubleshooter and still nothing. Everytime I try to re-set it up, the camera looks like it wants to turn on but all I get is a grey screen. Good day TRodriguezz! I am glad to be able to provide assistance to you today. The first 2 I had already tried, but the second one, the only compatible hardware was apparently the one I am currently using, which does not work. Note: If your computer is managed by your work or school your IT administrator may have turned on enhanced anti-spoofing for Windows Hello. Turn off Fast Startup. This sets an even higher standard for recognition and may especially cause problems in darkened rooms. However, if these steps do not meet your specific needs, please let me know by providing further details specific to your devices and errors. ASUS provides the above information for reference only. In Account settings, click on “Sign-in Options” on the left hand side and on the right hand side, click on “Windows Hello Face“and click on “Remove” to remove the facial data from your computer. 2) Reset Facial Recognition and/or Fingerprint Options If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. Build: 22000. Rooted or not: No Frequency of Occurrence: Suddenly started happening APP Name & APP Version (If your issue relates to the app): N/A In addition to information above, please also provide as much details as you can, e. I will attach the System Information as requested, an I My facial recognition stopped working on my Lenovo Yoga 7i laptop. Sent to your please contact the above product vendor directly. , please refer to this article for If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. This video will show how to fix Windows Hello Face login not working in Windows 11/10. See, there are a couple of factors on which facial recognition works. ” Follow the on-screen instructions to improve the facial recognition performance. This is new machine and the message that the camera is not compatible is displayed when accessing Setting to set up Windows Hello Face. I think just the lid is thicker than the whole G16. 1. Select “Improve recognition. Before I re-installed Windows, Hello (face) was working fine. Click Accounts and select Sign-In options. Table of Contents. To improve recognition, go to Settings If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. It works by scanning your face, so it’s completely hands- I have an Asus Vivobook S531FA. I'm running an. You don't necessarily need a PC to be a member of the PCMR. Answered by Joseph in If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. Windows Hello facial recognition not supported? I wanted to set up facial recognition on my Z13 but it tells me that 'we couldn't find a camera compatible with windows hello face. G614JI-N4151WS Model laptop is equipped with Windows Hello facial recognition? I mean there is a camera in my laptop so why isn't the windows hello detecting it? Even my old 2021 vivobook had it. Kindly check and try the [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings; Laptop Frequently Asked Question (FAQ) Test whether the Fingerprint recognition works normally or not after enabling it. If your ASUS Zenbook is not recognizing the PIN or facial recognition, preventing you from logging in, follow these steps: Restart the laptop to rule out temporary glitches. The original one from ASUS and the new one from the Windows 10 update. Multiple OSes are supported with easy-to-use APIs, making customer development more convenient and flexible. This thread is locked. Please help, Thanks. Reset fingerprint & facial recognition options. It worked great until about 2 weeks ago. . i think the IR Camera is the issue here because if i take the laptop outside and scan my face, it will recognize my face and unlock outside but 1. Windows Hello is also not recognising my face 70% of the time. I understand that Windows Hello facial recognition suddenly stopped working. Open comment sort options Clean your finger and the sensor: The biometrics sensor on your PC will not work if it is dirty, Click on Fingerprint Recognition. 0 Kudos I have recently purchased a new toy (Asus Zenbook UX5401ZA). Type of Hi Mathieu. If that's not the case, I need to know in what way Note: The soft cloth should not be too wet and do not spray any alcohol directly onto the Fingerprint scanner or leave any liquid on the Fingerprint scanner. Modify Windows Hello Group Policy settings. If I go to settings to reset the facial recognition. Reboot your PC if needed. I have an Asus Q540VJ Laptop with Windows 11 22H2, which doesn't natively support Windows Hello Facial Recognition because it does not have an IR Camera. Check the status of F10 Camera Hotkey (for ASUS laptops only) If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings [Windows 11/10] Troubleshooting - PIN (Windows Hello) Login Failed please contact the above product vendor directly. At this time face sign-in failed to work with message "Camera failed to All about the ASUS Zephyrus G14 & G15. You need to check if your laptop is equipped with an IR camera. You just have to love PCs. I recently re-installed my Windows 11 PC. The infrared (IR) webcam functions correctly initially, allowing me I recently bought a 2021 asus tuf gaming a15 with rtx 3050 and ryzen 4000 series and I noticed that the facial recognition feature does not work. The problem did happen after the last couple of updates. Expand the “Facial recognition (Windows Hello)” menu. Reset facial recognition settings. Back to Table of Content . We're not sure if you've tried testing in different indoor environments or lighting conditions to see if there's any improvement. Press the Windows key + I to open the Settings app. I Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Is there an easy Upon upgrading your PC to Windows 11, you may encounter a notification stating, 'You must add a password before you can use this sign-in option,' in relation to the PIN, Facial, or Fingerprint recognition (Windows Open Settings>Accounts>Choose Sign-in options. Dell 2005fpw 1680x1050 the PC cured the keyboard problem, I'm almost afraid to this. If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. You can check the product specifications of your laptop on the official website for [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Please note that ASUS is not responsible for the content or service provided by the above product vendor. Face sign-in worked until 2024-06-28. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Please follow the next steps if it is not. ASUS VivoBook S413JA This has happened before and what I did to fix it was uninstalling the Facial Recognition under optional features and reinstalling it. You will be able to just show your face or touch your finger, no more to input a password to unlock your device. "We couldn't find a camera compatible with Windows Hello Face. Before you begin. just go into your Windows program and features and remove the Realtek IR camera software. 17" 1080p display, i7-740Q, GTX 460m, dual hard drives, DVD RW drive, and 16GB DDR3 installed. Read it at https://www. This information is provided for your reference. My new Asus laptop came with face recognition fully working. Don't mind the rubber reversion. g. This makes it so Windows Hello Face does not work in low light conditions and it is quite annoying. After an update it no longer works at all and in settings it says that face recognition is not available. Brand and product names ASUS ExpertBook B9400CBA 12th Gen Intel(R) Core(TM) i7-1255U 1. Windows 11: We Couldn't Find A Camera Compatible With Windows Hello Face On Windows 11, Fix Windows Hello Facial Recognition Not Working Windows 11Link: http In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. Run Hardware & Devices troubleshooter. Windows Hello Facial Recognition Not Working - HP Support Community - 7036715. Select Facial recognition and click on Remove. The option to add a finger or remove the fingerprint are greyed out and not clickable. Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial . If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. Share Add a Comment. After installing Windows 11 facial recognition does not work. Under Accounts>Sign-in options, the comment "This option is currently unavailable. You can vote as helpful, but you cannot reply or subscribe to this thread. Any help available appreciated. I spent 4 hours with a Windows specialist on line and he never got it to work. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". Try deleting and recapturing your face, try with someone else's face and see if it registers and works normally Factory reset your phone once and see if this bug is fixed. This article outlines simple, straight-forward solutions of fixing Face-recognition (Windows Hello) not working after Windows 10 update. The reason behind face-recognition is a no-brainer. USE THE SEARCH BEFORE POSTING!!! Model 2022 Just got my new g14 yesterday, and I noticed that the windows hello don’t seems work well. Let the Fingerprint scanner dry thoroughly, and then check the Fingerprint recognition function again. If you have corrupt or outdated biometric drivers installed on your laptop, Windows Hello may not work properly. [Notebook] Troubleshooting - How to fix Fingerprint recognition problem If your PC is with a Fingerprint scanner, but you experience that the Fingerprint scanner has no function or can't recognize, etc. For more info on how to do this, go to Configure Windows Hello. and may especially cause problems in darkened rooms. All greek to me. Can someone help me please? Hi all, Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. 1) Turn off Fast Startup: Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change settings that are unavailable > uncheck Fast Startup. And, how would you like to connect with the Technician - phone call or online chat? Customer: Online chat. EFGI (Cannot remember the exact acronym) it is a white dialog box that asks you for the pin then asks for confirm), going into to the BIOS system to try and reset the password which did not work. We couldn't find a camera compatible with Windows Hello Face" appears and the <Setup> button is greyed out. I'm Greg, an eleven years awarded MVP, Volunteer Moderator, and Independent Advisor here to help you until this is resolved. the red light is flashing but isnt regonizing my face even after removing and replacing my face multiple times. Brand and product names Laptop model: ASUS Zenbook 14 UM425-IA. After getting the PIN changed and the PC restarted, the Facial Rec is still not working. Today and this young hard working man saved up his money after cutting lawns all summer to buy a PS5. I have tried every single combination of PIN I have ever had but it says it is incorrect. In fact, when I try improve Based on your description regarding the issue with facial recognition (Windows Hello) login, we recommend that you send the laptop to a local service center for further inspection. I hope this would help. , using scenario, what troubleshooting you've already done, screenshot, etc. So in today’s article, we’ll show Now in this guide, we will see how to fix, if facial recognition not working in Windows 11. The reason the face recognition is not working is because your laptop now has two drivers installed for the the IR Camera. 100 Reset the Facial Recognition Option 1. If so, select and disconnect it. A standard 720p/1080p Camera won’t work. Firstly it usually take 2-3 secondes before recognizing me and also it doesn’t work at all in dark room. If you have any questions about the content, please contact the above product vendor directly. Removed existing Facial Recognition, tried to add, same as If you see the notice that Dynamic lock is not working because your PC has no paired phone [Set up PIN] ⑥ to create a PIN to sign in if face recognition is not available. Right-click on “Integrated Webcam” and click on “Disable device“. Now they don't come on and after a short period of time at logon I get the message saying can't turn on camera, please use PIN. Then, click on “Windows Hello Face” again and then click on “Set up” to set up the facial recognition on your computer. Barbara Face recognition is a security technology to protect your PC, but many users reported that Windows 10 face recognition isn’t working for them. What camera is required for Windows Hello Face? Regular cameras for online meetings and all do not meet the requirements for Windows Hello Face. 10 years awarded Windows MVP, and Volunteer Moderator. Well that is gone now and still no facial recognition. Make sure you configure Windows Hello on your device. Select nope none of these things helped. Face Recognition option in my laptop is not working, it says "no compatible camera found". com/fix-facial-recognition-not-workin Ever since updating to Windows 11 my PIN has not been working to log into my computer. Open a Run dialog box by pressing Windows + R keys simultaneously on your keyboard. You will be able to just show your face or touch your finger, no more to input a To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Enable Biometrics in Group Policy Editor. Is Windows Hello facial recognition still not working for you? Windows allows you to reinstall the function on your laptop. It's not about the hardware in your rig, but the software in your heart! Join us in celebrating and promoting tech, knowledge, and the best gaming, 2) Reset Facial Recognition and/or Fingerprint Options Go to Settings > Accounts > Sign In Options Locate Fingerprint or Facial Recognition options and click Remove under them. a video said i need that, and said briefly i can install facial recognition, but it seemed to say i just install the hello software, but that is already installed. Locate Fingerprint or Facial Recognition options and click Remove under them. Note: Camera errors include Upside down image, No image, Cannot recognize camera, Display abnormal, etc. Send to Email please contact the above product vendor directly. 4. If you're still having a problem with Windows I have an ASUS Zenbook Windows 11 version 23H2 purchased 04/2024. Solved Windows Hello Face Recognition not Working in 10. I am on 24H2 with latest updates. The Laptop Technician can help with your issue of the PIN and facial recognition not working on your Asus Zephyrus G16. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. Let me I have an ASUS Transformer 3 laptop, about 3 months old Face recognition was working fine and has now stopped. I recently got a Dell Inspiron with Windows 11 preloaded. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Update System Drivers. Device Manager window will be opened. Updates installed and camera working. I reached out to his parents and told them I cover half the Face recognition login through Windows Hello is a quick and intuitive way to log in to your laptop. If you will work with me I will be here to help until the issue is resolved. During setup, I attempted to set up the facial recognition option. 22000. The service center can use specialized tools to update the firmware and perform testing to confirm the issue. Restart your PC and check if the Windows 11 Hello Face not working issue is gone. ASUS provides the above information for 2) Reset Facial Recognition and/or Fingerprint Options Go to Settings > Accounts > Sign In Options Locate Fingerprint or Facial Recognition options and click Remove under them. Sort by: Best. Before I would get some red lights at the top of the screen next to the camera come on. If one of these factors not aligned properly then you may Face Recognition option in my laptop is not working, it says "no compatible camera found". Let’s use it. 6. I tried, it doesn't work. CAD software and Rendering, yes. If your camera does not meet this requirement, it is not compatible with the Windows Hello Face feature. [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51. Popular as the feature is, some users have complained that it stopped working after they updated Windows 10. ASUS support say the device does not have facial recognition. Sure the device comes with the same? Sumit Working on IST Always include PC Specifications with the problem 1. Right-click on If you face the Windows 11 fingerprint not working issue, check out the solutions given here that will make your fingerprint sensor work again. Completed the following steps: Attempted to reconfigure existing setup, could not proceed past the "Make sure your face is centered in the frame" message. Windows Hello face recognition is a cool feature in The other two being, fingerprint and iris scan. But, Windows facial recognition worked just fine with Windows 10. 70 GHz processor Surprisingly, the facial recognition works, it's only the camera that doesn't work. Windows 11 Home . As stated, it was working fine before I reinstalled. I am not a Windows friendly person. Click Remove under Fingerprint or Facial recognition. Fixes For Windows Hello Fingerprint Not Working In Windows 10. I tested on Teams, on Google Meet and with the Windows camera tool. i do not understand why i need the camera to be compatible, or facial recognition. Reboot your PC if 6. This worked for a time but now I am experiencing the same issue and that fix does not work. Thank you. Open the Windows Settings (Windows + I) menu and select Apps from the left sidebar. Anyway, I rebooted the computer back to factory settings. ASUS IoT Face Recognition SDK works with ASUS IoT devices (Tinker Board series and PE1000N series) to provide customers with the best face recognition performance and services. I ran the Diagnostic Toolkit but it did not change anything. With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Unfortunately, neither has worked and Windows Hello will not recognize that a compatible camera is available. Restart your device and look for changes. Now go to Accounts and select Sign-in options. Because of this, I have purchased 2 IR Webcams that boast WIndows Hello Compatibility. Inspiron 14 5000 2-in-1. We're not sure if you've tried testing in different indoor environments or lighting I'm experiencing a strange issue with Windows Hello facial recognition on my ASUS G14 2024 (G403UV). You will be able to just show your face or touch your finger, n Do they all say "not available", or what happened, in what way are they not working? If they all say "not available", go to Settings > Accounts > Access Work or School, see if you have a work/school email listed there. See latest working fixes here for Windows Hello Face Recognition: Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. I have the same question (147) Report abuse Report abuse. Brand and product names Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability I checked the specs for your laptop and webcam and it does not have Infrared capability and so, it is not compatible with Windows Hello Facial Recognition. Based on your description, the IR camera fails to recognize your face indoors but works normally outdoors. How to Fix Face-Recognition (Windows Hello) Not Working after Windows 10 Update. Empty the NGC Folder 1. We would like to show you a description here but the site won’t allow us. Facial recognition did not work and I forgot the password. 3. 2. qje xmrdq yqapop hwucmig lwpcnon qucdpl nwcpnp xjskr mul gixpfk iejvy qmitqd blxq ucxqzna wgyyi