Telus moving equipment Note: We are not able to process the return without this information. If your billing address is not the address where you would like the return instructions to be delivered, please inform the representative Oct 17, 2024 · Changing my address with TELUS. Provide easy access to the things you’ll need first: charging cords, travel supplies (like your toothbrush, toilet paper and daily medications), a box cutter and garbage bags. With live TV, streaming services, over 180 free games in the new GameZone and 1000s of Google Play store apps 2, Optik TV has entertainment covered. 10 and a 12-month high of C$24. Do they expect me to go Jul 31, 2022 · You will require a tech to connect to the fiber for that apartment. Hello, We scheduled our move in/out to a new building; however, the instructions said to take the equipment with us so the technician could install it in the new apartment. To my recollection, moving is really a process of cancelling in one location, and starting a new subscription in another. Call your utilities and Canada Post to advise them of your new location and to switch your services. How do I know whether previous occupants have left equipment if in fact they are/were with Telus? I need to know for purposes of booking a technician or not. All that you need to do is book your appointment with TELUS by calling them at 1-855-233-2301. The process of changing address and moving services to a new home is easy breezy with TELUS. 1-888-881-2323 Monday to Sunday: 9am to 7pm. sounds like you have signed up for a contract term. Cart has 0 items 2 days ago · The business has a 50 day moving average of $14. At first I was confused when they said to leave cameras and the smart thermostat behind, along with the co2 and smoke detectors, but now I’m concerned Telus will pester the new owners to either sign up with them or get their product back. Imagine connected homes and security monitoring, healthcare solutions, connected classrooms, and business innovations like fleet and cloud data management, virtual conferencing, and much more. they need to transfer me to Telus. 74. If I got a plan through Telus, would I be able to simply add that preexisting equipment? Or would a plan that says "1 camera" actually hard limit my panel to only allowing one camera to be Get your first 4 months of Geotab or Fleet Complete solutions on us. My plan isn’t quite a year old so I gotta take it with me. Notify anyone who needs to know of your move. How Does TELUS Equipment Return Work? Unless you out rightly paid for your TELUS equipment, you are expected to return the equipment under certain I just cancelled my television services with Telus and apparently I have to return the equipment previously provided to me by them. Personal. View plans TELUS PureFibre with the latest Wi-Fi technology The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We provide exclusive service for new and existing customers. They have a record of the serial number of the equipment loaned to you and can connect the two, if you didn’t include your info. The previous tenants left the unit 3 months ago but apparently haven't cancelled or moved their services and is now blocking the "clearance path" for my service to be installed. 63. Equiptment is defective , no longer works, the ticket for the service call was incorrect and that Telus needs to make a change order. We are moving and bringing our security system from Telus with us. TV and internet, streaming etc it will serve you well. Once your box is packed, affix the printed TELUS return waybill to the box. Make sure to use your original return waybill. Thank you The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Telus' Business Strategy - Giving lies and scamming customers for profits? in My Mobility Account 19 hours ago; How to cancel TELUS services and return equipment? in My Home Account Monday; So frustrated in My Home Account 2 weeks ago; Cancelled last month and was supposed to effective Dec 1, 2024 in My Home Account 2 weeks ago Book time off work for your move. Short answer is yes, you can request a TELUS tech to come out and move equipment/wiring for you, but it's not a free service. Hi everyone. The firm has a market cap of $20. " (https://www. Working in IT, I genuinely need the fiber connection, not copper. Cart has 0 items Jul 30, 2020 · 75/15 will do everything you need to do. Apr 5, 2021 · The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Make the Smart Move – to TELUS home services that make setting up services in your new home as easy as possible and keep you connected. Jan 19, 2023 · Have you recently moved, cancelled, or upgraded your services? You may have unused TELUS residential equipment sitting at home. 72. does your contract have an escape should you move? Moving soon? Fill out this Change of Address form and an agent will contact you to arrange a transfer of your TELUS services. I've spent 9 hours on the phone the last 2 days with these "representatives" only to still be at square 1. You will have one of the following gateways. Upgrading your community to TELUS PureFibre will enable unique and innovative solutions. My problem is that the router is mounted with screws in the closet box and impossible for me to unscrew. This equipment is a modem/router only, and does not have any wireless capabilities. The email says that if I don't return these two boxes, 'charges may be incurred'. Whether you are moving appliances, transporting furniture, or delivering exercise equipment to a customer’s home, moving equipment from Magliner is designed to help you move your large, bulky, and oversized items safer and more efficiently. Do not give out any personal information and forward the email to [email Decided to return my Telus equipment today after the gong show when moving addresses recently. Does anyone know if Telus has any alternative arrangements to accommodate return of equipment? ¨ Call TELUS at 1-844-932-5266 to book communication services for your new Moving houses is a great excuse to do a little cleaning Dec 30, 2024 · I presently have a couple of Telus Boxes to return to Telus. Today I spent over 4 hours on the phone with Telus. But in the mean time as temporary I’d check Shaw. I've gone through many replacements for both the PVR and now wireless bo Now that the strike is over and your website says " Canada Post branches have reopened. Business Feb 24, 2023 · I'm moving into a home that has previously had a Telus security system. How do I cancel or return rental equipment - TELUS Optik TV, Satellite TV, Internet or Smart Home Security? Package your equipment (either the original box or another appropriately sized box). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I’m just tired of having to spend an extended time on hold with support to find a resolution. I carried the equipment with me and had no issues with my 4K PVR (UIW8001). Drop the package off at a Canada Post outlet of your choice. Cart has 0 items Jan 20, 2023 · If however, your new phone requires a different sized SIM or if you're a new TELUS client, you'll need to purchase one. Status then changed to "Item delayed — stay tuned for updates" today. They continue to offer the service where you are, you are moving away from where the ervice is available. 66. When my 3rd party router works, I determined the assigned Telus WAN and publicly identified IP are also different. Consider having them clean ‘the new house’ you’re moving into as well. - Include the first page of your most recent bill if you have it. Book time off work for your move. I’m currently on 300/300 and it looks like I can get 75/15 at my new place. One day Telus removed my old address from my account profile, as I was still seeing the address and the services consumed at that address by the new tenants on MyTelus website and app. Possibly because services aren’t identical across Telus service area. TELUS gives you the flexibility to bundle services Now I have tried to call Telus customer service to cancel and return the equipment, but the customer service agent would need the account number. Now that Canada Post is on strike, I am unable to use the original designated method to return this equipment. We don't have internet equipment since our current building has the modem set up already and installed on the wall (which, of course, we can't take with us). Decide what to take and what to get rid of. Jul 30, 2020 · Thanks. Call TELUS at 1-844-932-5266 to book communication services for your new home. Jun 27, 2022 · The checklist on the link that FuzzyLogic shared is pretty detailed & Dr Pacman's suggestions are on the mark! A minor addition would be, if you have any important video/virtual meetings scheduled within the installation window that require a consistent data connection, to utilize your Mobile phone's data/hotspot or an alternative data source (or just go old school regular phone call, lol!) so Nov 8, 2024 · Today I spent over 4 hours on the phone with Telus. How does tv compare? Thanks. Equipment returned to Telus on Canada Post [Mod Edit] in Internet & Home Phone 3 weeks ago; can't return telus home internet equipment without account number in Internet & Home Phone September; Reminder email returning equipment - But it's already received by Telus in Security September Hi, I'm returning the equipment and I am trying to find out if I also need to return the Nokia white box (see picture). Check out this link for more info. Create an inventory of your items. Aug 22, 2023 · I'm moving my internet services to a new home at the end of this month. 1 day ago · The stock has a market capitalization of C$29. Nov 27, 2024 · Our stores cannot accept the equipment but you can hold on to them until after the labour disruption is resolved. Is there a way for Telus t Nov 15, 2019 · Upon cancelling TELUS Optik TV, Satellite TV or Internet, you need to return your rental equipment by following these steps: Call TELUS to change or cancel the rental equipment at 310-2255. Jun 5, 2020 · Keep your tracking information, and a screen shot of it having been delivered to Telus. The prior resident has left their security camera (and a few other bits) behind. What you can do. But make sure you ask TELUS about there timeline if the say can’t say then 100% join Shaw as a temporary option. 60, a P/E/G ratio of 2. Plus, save on gas with Petro-Canada SuperPass(™) - a convenient one card solution with online fuel management and 24/7 dedicated services. com/move. I presently have a couple of Telus Boxes to return to Telus. I prefer Optik TV as Telus has better hardware for TV, channel selection, pac Since updating my TV Optik equipment last fall (Sept/Oct) with the fiber optik upgrade and needing new equipment to access Netflix I've had nothing but problems. 2 Kudos Call #2 spoke with Daniel who proceeded to tell me even though I was locked in with vivint for 3 years it would be $216 to close my vivint contract and reopen a new contract with Telus. I'm trying to move my Telus Home services to a new apartment unit. We will not be charging any penalties for a late return while it is on-going. This post explains the process involved in returning your TELUS equipment. So right now I do not know how to return the home internet equipment, and I am not sure whether I should tell Telus to cancel my home internet service since it is never activated. Packing, moving and unpacking can take more time than you think. Call #2 spoke with Daniel who proceeded to tell me even though I was locked in with vivint for 3 years it would be $216 to close my vivint contract and reopen a new contract with Telus. Not sure what my next steps should be, do I contact Telus or Canada Post? Apr 13, 2023 · Rental equipment must be returned to TELUS upon cancellation of service, otherwise you will be responsible for the replacement cost. Moving? Upgrade your new home with TELUS PureFibre Internet. I got an email today confirming my request and explaining how to set up Internet at the new location myself, as all the equipment is already there and set up. 2 Getting set up with TELUS is easy. Dec 27, 2024 · I have so much unnecessary and outdated Telus gear, and Telus said they would send a return box so I could return the old gear and instead they sent me a new digital box in a tiny box not big enough to ship back all my equipment. Is there a way for Telus to confirm for me? Tellus Equipment Solutions 2002 West Grand Parkway North Suite 305 Katy, TX 77449 Sales, Promotions & Discounts Sign Up Here 25 locations from the Hill Country to the Hello, I am moving out April 30th 2024 and need to cancel internet service. telus. It is not a transfer of your account and plan. Moving with TELUS is easy Move your TELUS SmartHome Security or ADT system without stress. 14 billion, a PE ratio of 37. Plus a $150 disconnect fee and $50 reconnect fee with minimal Telus equipment, not the same equipment as I currently have. Jul 30, 2020 · I’m going to be moving to an area that doesn’t yet have Telus fibre. 1 Offer available to new customers activating Geotab or Fleet Complete services on a 3-year term. Does anyone know if Telus has any alternative arrangements to accommodate return of equipment? Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. 91 and its two-hundred day simple moving average is C$21. co When my 3rd party router works, I determined the assigned Telus WAN and publicly identified IP are also different. The stock’s fifty day simple moving average is C$20. It’s installed where the fibre enters your home. Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. As there is allotted bandwidth separate from the internet service. 10 and a beta of 0. It has been quite a while and no answers. I'm moving to another house and it's my first time to purchase the internet plan, so I'm wondering if I need to prepare any devices such as a router or something else, or will I get one which is included in my internet plan? I presently have a couple of Telus Boxes to return to Telus. Jun 13, 2021 · I am moving from one Telus Fibre city to another and was told to take my existing equipment when moving to the new location. Notify one of our agents to ensure your service is up and running as soon as you arrive at your new address. Unfortunately the Optik TV problem has yet to be resolved. Aug 11, 2022 · TELUS requires you to send back the equipment sent to you when you subscribed, you paid the price for the equipment. Transferring Content Dec 20, 2024 · I have so much unnecessary and outdated Telus gear, and Telus said they would send a return box so I could return the old gear and instead they sent me a new digital box in a tiny box not big enough to ship back all my equipment. 65 and a beta of 0. Book someone to come clean your house right after you move out. I currently have the Telus Wifi Hub (white can looking one) which is on my main floor and connected via ethernet port through the wall which goes into the basement and plugs into the Telus ONT (hopefully this makes sense). The other option is to pack up your equipment and bring it to a Canada Post office and follow these steps: The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Don’t forget to include accessories such as remotes and cables. Ultimately, Magliner moves more; learn how below Cart has 0 items Jun 27, 2022 · The checklist on the link that FuzzyLogic shared is pretty detailed & Dr Pacman's suggestions are on the mark! A minor addition would be, if you have any important video/virtual meetings scheduled within the installation window that require a consistent data connection, to utilize your Mobile phone's data/hotspot or an alternative data source (or just go old school regular phone call, lol!) so Jun 13, 2023 · question about existing equipment from vivint , my contract is finished with vivint ,so my equipment is paid off. Easily find what you want to watch with voice search, personalized profiles and recommendations, and pause live TV at home and on the go. Any thoughts on Tv and internet over copper? I really don’t want to go back with Shaw. In this scam, a fraudster poses as TELUS Recruitment and asks for $50 for a "Premium ID" as part of the application process. I've gone through many replacements for both the PVR and now wireless box. We don't have internet equipment since our current building has the modem set up already and installed on the wall (which, of Honestly my recommendation would be to join Shaw cable aka rogers because with Telus whole Huawei situation it might take abit longer for fibre to come out to ur area. Hi there, I am wanting to replace my Telus provided router with a new one. The modem has to be approved by the internet service provider or carrier. Access comprehensive self-installation guides and find out how to prepare for professional installation. You should not have a problem, unless you move outside of the TELUS service area or you move to an apartment where there is only one service provider and it is not TELUS. Hi, moral of the story is I'm moving - my new address doesnt have fiber as an option so I need to cancel my service. I have two Optik 4K Set Top Box - Self-Install Kit's. Boxes freezing up, locking up or distorted quality of image. Dec 6, 2024 · I presently have a couple of Telus Boxes to return to Telus. Make a call now to arrange the tech visit. Dec 21, 2024 · Given this keeps happening, I’m wondering if the equipment needs the battery or can it work without it. 92. We always suggest ordering one at the same time as your phone but if you forgot, you can easily order one online or pick one up at the nearest TELUS store. I also think that Telus is checking the MAC address and if not identified as Telus equipment, they would block it. The new equipment comes in two parts. Some homes have The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Has anyone encountered this issue when returning their Telus internet equipment after their contract ends? Item was out for delivery on Jul 28 and expected delivery was Jul 30. TELUS Increases Dividend Jul 14, 2023 · Everything was working as expected after moving our services to our new place. Our consultants will create a personalized plan to elevate your whole-home experience. I can install myself if equipment is there. and including the copper and fibre cable connection has to be installed by the technician of the internet service provider company (ISP) or carrier. If I will use telus secuirity Get a FREE security panel and enjoy up to $1000 off security and smart automation equipment with a 3 or 5-year term 13 14. Note: We will not charge any late fees during this period. Check out the pinned sales thread to see our exclusive Reddit-only pricing with priority service through a dedicated text and email line from an internal TELUS technician and sales specialist. I did not get any other equipment - booster or access point(s) I am getting great speed, but the bottleneck is the gigabit port on the XE75. Does anyone know if Telus has any alternative arrangements to accommodate return of equipment? The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. So, before my next call, I would like to get context on the "standard" install for PureFibre. 81 and a 200-day moving average of $15. Here's a moving checklist to help you with the TELUS equipment you can take to your new address. Remember to make sure your equipment is easily accessible on your install date. TELUS never requests monetary deposits for any roles/projects with our company. The Telus representative said they tried calling the previous tenants but were sent to voicemail. Call Telus and I am waiting for the instructions to return the modem/booster. Hey I will send you a message to discuss Today I spent over 4 hours on the phone with Telus. I hope that process goes smoothly. Jul 31, 2022 · Rental equipment must be returned to TELUS upon cancellation of service, otherwise you will be responsible for the replacement cost. If so, here's what you can do: PACKAGE THE EQUIPMENT. 87 billion, a PE ratio of 29. The NAH (Network Access Hub), or NH20A, is a routing device which the fibre connects into via SFP ONT. Keep in mind Optik TV doesn’t affect your internet speed. Aug 23, 2023 · Telus modem and other equipment such as the wifi router . We didn't agree to a brand new 2-year contract with a higher price for a worse service but we're being railroaded into it. I know it’s there for home phone service during a power outage but I only have cordless phones so I can’t use the equipment anyways. How do I unscrew the router mount so I can return the equipment? Apr 17, 2023 · Telus is moving to the Telus TV+ product, and not issuing equipment for the old Optik service, so as @polecat stated, he will be getting the new service. How am I supposed to ship back all their gear. You're probably looking at $150+ to send someone out. Welcome to r/TELUS!. . Dec 14, 2023 · TELUS SmartHome Security (pronounced “tell-us”) offers quite a few different monitoring options based on your needs and is an excellent home security option for anyone who already has phone, TV, or internet TELUS services, even those who have inherited home security equipment after moving. Jun 14, 2021 · The white boxes in the telecommunications cabinet stay. Moving to wireless routers with multigig ports is expensive, so I am looking at an alternate setup. Excessive wait times, different responses, basically had enough and finally decided to cut the cord. What am I supposed to do? Aug 24, 2023 · I'm moving my internet services to a new home at the end of this month. I'm moving out so I canceled internet and they asked me to return my router. Since updating my TV Optik equipment last fall (Sept/Oct) with the fiber optik upgrade and needing new equipment to access Netflix I've had nothing but problems. When I tell the lady (Jennifer this time, first time Daniel) she says sorry all we can do to replace your system you would need to sign a new contract with us and pay 3 dollars Reminders on how to return your equipment: Securely pack all equipment in a sturdy appropriately sized box of your choice. Reminders on how to return your equipment: Securely pack all equipment in a sturdy appropriately sized box of your choice. Call us at least 2 weeks in advance to schedule your moving day to make sure you are set up in time. SO in summary: I think Telus are moving people behind CGNAT so no port warding or DMW would work. - Find any appropriately sized box. TELUS has a 12-month low of C$19. Schedule a cleaning service. Hello, I am moving out April 30th 2024 and need to cancel internet service. We scheduled our move in/out to a new building; however, the instructions said to take the equipment with us so the technician could install it in the new apartment. Dec 19, 2024 · I submitted a request to move my fibre Internet at the beginning of next month as I’m moving. Do they expect me to go buy a box to ship with? All TELUS PureFibre® plans feature the latest Wi-Fi 6 or Wi-Fi 6E technology, for faster streaming, video calls, surfing, and gaming on all your devices. Need to return Telus equipment in Optik TV yesterday; What are the options to get upgraded to newer equipment? in Internet & Home Phone yesterday; Moving Internet, canceled early? in Internet & Home Phone Wednesday; Telus activated security service without consent, now $8K in collection!!!! in Security Wednesday; Billing in Business Tuesday The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Will I use the same equipment? I have the T3200 and the Arris boxes. This has a 10Gb LAN port & MoCA, as well as 4 1GB LAN ports. Stuff empty space with paper or other packing material to prevent damage during transit. Cart has 0 items Text DONATE to 41010 to give $20 to support wildfire relief in Canada. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. You can return your equipment by dropping them off at a Canada Post branch. Experience 100% fibre with Western Canada’s fastest wifi. Or visit http://telus. Select the services you have below for more information on moving. Does anyone know if Telus has any alternative arrangements to accommodate return of equipment? Feb 1, 2023 · Posing as TELUS Recruitment for a job posting. Look to see what is truly best for him before making the leap, including his familiarity with the current platform. 15, a price-to-earnings-growth ratio of 1. Add a bare-bones kitchen set for simple cooking. I believe we have resolution with Telus Home Security as an appointment has been made for Friday for our equipment to be installed and the system to be activated. Will my current TELUS services and equipment work on TELUS PureFibre? Yes, your current services – which may include SmartHome Security, Internet, Optik TV, Pik TV, Home Phone, TELUS Online Security and Health services – will all work on TELUS PureFibre. I would suggest you call TELUS at the following and discuss the matter with the billing/accounts department. Dec 30, 2024 · You don't need to print your own waybills. I appreciate the Telus guy's response above but I'm definitely worried they're going to try to do the same thing to us. wki ihmz xeratzcf pbfux aunlfb xysk tvl ynd povdtmq ctqp